ServiceNow IT Service Management

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Summary: As an Integration Engineer you will provide consultative Business and System Integration services to help clients implement effective solutions. Your typical day will involve engaging with clients to understand their needs facilitating discussions to translate these needs into actionable business and technology solutions and ensuring that the implemented solutions align with both business requirements and customer expectations. You will also be responsible for driving transformation initiatives and guiding clients through their customer journey while collaborating with various teams to deliver functional and application designs that meet the desired outcomes. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Mentor junior team members to enhance their skills and knowledge in integration processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management ServiceNow Configuration Management Database (CMDB) JavaScript.- Strong understanding of integration methodologies and best practices.- Experience with API management and integration tools.- Familiarity with cloud-based solutions and their integration with on-premises systems.- Ability to analyze and troubleshoot complex integration issues. Additional Information: - The candidate should have minimum 7.5 years of experience in ServiceNow IT Operations Management.- This position is based at our Gurugram office.- A 15 years full time education is required.