Patient Services Officer

Epworth Freemasons is offering permanent part-time and casual positions as a Patient Services this role you will oversee various aspects of the pre-admission and admission process for both elective and emergency patients reporting to the Patient Service Centre Manager.

You will make an impact by:

• Admitting and discharging of patients
• Responding promptly to enquiries and requests
• General administrative duties and entering patients details to create admissions.
• Creating Estimates and completing Health Fund Checks

To be successful in this role

You will have:

• Strong computer literacy
• Excellent attention to detail
• Strong customer service focus
• Ability to prioritise in a timely and accurate manner
• Ability to work under pressure and make informed decisions according to hospital needs
• Excellent communication skills
• Previous experience in health care medical or health fund industry will be highly advantageous

Position Description        Inherent Requirements

About Freemasons

Located in East Melbourne close to public transport and the CBD Epworth Freemasons provides a range of world-class health services. As one of Victorias leading maternity hospitals Epworth Freemasons specialises in womens and mens health services including breast and gynaecological surgery endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care and a full range of surgical services including robotic assisted surgery orthopaedics and ICU care.
Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities along with major refurbishments of patient rooms and building infrastructure.

Additional Information :

Why Join Epworth

At Epworth its a community.

Its the sense of belonging and being part of an organisation and a team that works to make sure that every patient addition to this you will have access to:

• Salary package up to $15900 pre-tax annually leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people and growing careers.  And we care about giving our people support and flexibility to thrive and contribute to our communities.

We welcome applicants from all backgrounds. This includes First Nations peoples people with disability mature-age and young job seekers members of the LGBTIQA community and individuals from all cultural backgrounds. We are committed to providing an equitable inclusive and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting so please know that any information you provide will be treated with the utmost confidentiality and respect.

Enquire/ Apply

Sound interesting To apply click the Im Interested button to attach your CV and cover letter.

For more information refer to the attached position description or contact  or phone (03).

It is a condition of employment with Epworth HealthCare subject to reasonable exemptions that you have had an annual Influenza vaccination where this is required under Epworth policy.

As a child safe organisation all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race ability ethnicity gender age sexuality cultures and beliefs that reflect the communities we work in. At Epworth we care.

Remote Work :

No

Employment Type :

Part-time