Assistant Director Property Management

Essential Functions

Leadership & Supervision

• Provide leadership and direct supervision to the Property Managers Maintenance Managers Leasing and Administrative staff and to the property management team.
• Conduct regular team meetings ensure minutes are documented and posted for all team meetings.
• Conduct individual supervision meetings with all direct reports monthly (minimum). Document goals progress and action plans.
• Set performance benchmarks and ensure accountability through evaluations and corrective actions when necessary.
• Assist with recruitment onboarding and training of property management personnel.

Occupancy/ Marketing

• Monitor occupancy rates leasing activities and marketing strategies to meet subsidy and revenue goals. This includes recruiting applicants for the waiting list in collaboration with the intake department.
• Ensure timely resolution of tenant complaints lease violations and enforcement of occupancy standards.
• Oversee rent collection efforts including processing payments following up on non-payment arranging payment plans and ensuring deposits are made in a timely manner.
• Collaborate with maintenance leadership to meet unit turnaround goals inspection requirements and REAC/NSPIRE standards.
• Responsible for implementing initiatives that increase resident retention in coordination with resident associations.
• Maintain frequent contact with residents and resident organizations and with OHA executive staff. Periodic contact by telephone correspondence and in-person with advocacy groups welfare social service and community agencies area businesses churches and school staff.
• Complete the annual market analysis of rental rates. Assist with negotiating contracts/leases for commercial suites.
  

Compliance and Quality Control

• Follow all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff.
• Compile data review statistical information and prepare various reports on at least a monthly basis. Develop implement and monitor actions plans to address any areas not meeting benchmarks.
• Collaborate on a regular basis with internal and external departments to ensure the needs of the property agency and residents are addressed including compliance public safety capital funds procurement and resident services.
• Participate in the legal and/or eviction procedures including weekly meetings court appearances and coordinating with inside and outside legal counsel.
• Monitor applicable performance indicators including physical condition of buildings and systems
• Collaborate with the Assistant Director of Facility Operations and Property Maintenance Managers ensure that outcomes related to property maintenance work and regular building inspections are met including monthly maintenance inspections property inspections rental inspections unit inspections REAC any code violations and work order completion rates and backlog.

Financial Management

• Assist in developing and monitoring annual operating budgets for all assigned properties.
• Review monthly financial reports analyze variances and recommend corrective actions to maintain positive cash flow.
• Participate in capital planning process by obtaining recommendations from staff and residents regarding capital needs assisting the Capital Funds Department in the planning process and monitoring the work of contractors.
• Ensure procurement and vendor contracts align with budgetary and operational needs.
• Assist in monitoring vendor compliance with contract terms and scopes of work.

Strategic Initiatives

• Support the Director in implementing long-term property management strategies including repositioning efforts and capital planning.
• Provide input on policy development and process improvements to enhance operational efficiency and resident satisfaction.

Additional Responsibilities

• Participate in a rotating schedule to respond to after-hours emergency calls and respond as needed to emergency situations.
• May represent OHA at community and advisory council meetings.
• Other duties as assigned.

Additional Responsibilities

• Ability to work evening and weekend hours as necessary.
• Perform other duties as required or assigned.

Qualifications

• Bachelors degree in Property Management Real Estate Business Administration or related field preferred.
• Minimum of five (5) years of progressive property management experience including supervisory responsibilities.
• Strong knowledge of HUD regulations LIHTC compliance and asset management principles.
• Excellent leadership communication and problem-solving/conflict resolution skills.
• Proficiency in Microsoft Office and property management software (YARDI experience preferred).
• Valid drivers license and insurability under OHAs auto policy and have reliable transportation to OHA property sites throughout the workday.

Working Conditions

Work is performed in an office setting amid normal conditions of dust odors fumes and noises and involves considerable public contact. The noise level in the work environment is usually moderate. Significant exposure to weather conditions (heat cold rain and snow) and contact with animals/pets when inspecting or touring the OHA properties.

Abilities

Ability to sit stand and walk up to 100% of the time; and reach stoop squat push pull and type up to 25% of the time. Ability to move objects weighing up to ten (10) pounds up to 33% of the time. Requires the ability to move throughout OHA property sites.

Equipment Operation

(Any one position may not use all of the tools and equipment listed nor do the listed examples comprise all of the tools and equipment that may be used in positions allocated to this classification)

• Computer
• Telephone
• Copier
• Calculator
• Fax Machine

OHA is Committed to Equal Opportunity

Omaha Housing Authority is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristics protected by federal state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

If you need a reasonable accommodation to complete the online application or have a question about your application please contact the Human Resource Department at