Parts Product Support Specialist | Material Handling & Forklift Aftermarket
Share
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Parts Product Support Specialist
Material Handling & Forklift Aftermarket
WMH Solutions Onsite Full-Time
This Isnt Just a Parts Job Its a Career in the Forklift & Aftermarket World
At WMH Solutions parts arent an afterthought theyre the backbone of everything we do.
At WMH Solutions parts arent an afterthought theyre the backbone of everything we do.
As a Parts Product Support Specialist youll play a critical role in keeping forklifts and material handling equipment running by ensuring customers and technicians get the right parts at the right time with zero guesswork.
This role is ideal for experienced parts service warehouse or counter professionals who thrive in fast-paced dealership or industrial environments and want stability growth and hands-on impact not just another job behind a counter.
Why This Role Matters
- Downtime costs money.
- Missed parts delay operations.
- Your expertise keeps customers productive.
Youll work at the intersection of aftermarket support inventory management service coordination and customer problem-solving supporting forklift and material handling operations across real-world environments.
Key Responsibilities
Customer & Parts Support
- Provide expert support for forklift and material handling parts inquiries
- Accurately process parts orders returns and inquiries with speed and precision
- Help customers and technicians identify correct parts for performance and compatibility
- Build trusted long-term customer relationships
Inventory & Aftermarket Operations
- Manage and maintain accurate parts inventory levels
- Perform cycle counts reconciliations and discrepancy resolution
- Coordinate daily parts fulfillment drop shipments and sourcing
- Support fleet service and aftermarket inventory needs
ERP Admin & Service Support
- Process purchase orders invoices and shipping documentation
- Use ERP / inventory management systems to maintain accurate records
- Support vendor coordination and parts procurement
- Collaborate with service and sales teams to keep workflows moving
Warehouse & Logistics
- Receive stock and distribute parts efficiently
- Operate forklifts and material handling equipment safely
- Maintain a clean organized safety-focused work environment
Continuous Improvement
- Identify opportunities to improve parts processes and inventory flow
- Stay current on new products systems and material handling technologies
- Support cross-functional improvements across service parts and logistics
Skills & Experience Were Looking For
- 35 years experience in:
- Forklift parts material handling aftermarket heavy equipment automotive or industrial parts support
- Forklift parts material handling aftermarket heavy equipment automotive or industrial parts support
- Strong knowledge of inventory management parts sourcing and service coordination
- Comfort working in fast-paced dealership warehouse or industrial environments
- Ability to lift 50 lbs and perform active hands-on work
- Proficiency with ERP systems IMS tools and Microsoft 365 (Excel preferred)
- Strong attention to detail organization and follow-through
- Clear communicator with a customer-first mindset
- Team player who works well with technicians service advisors sales and vendors
Why WMH
WMH Solutions is a 35 year leader in material handling with 11 locations across the Southeast and 250 professionals supporting sales service fleet and aftermarket operations.
What sets us apart:
What sets us apart:
- Exclusive Linde Material Handling partnership
- Industry-leading automation & fleet technology
- Strong training mentorship and career paths
- Stability growth and real opportunity to advance
- A culture built on integrity accountability and execution
This isnt a job you outgrow its a platform you build on.
What WMH Offers You
Competitive Pay Performance Opportunities
- We reward expertise performance and growth.
Premium Full Benefits Package
Medical Dental Vision
Life insurance & AD&D
HSA & PPO options
Company-paid benefits
Paid Time Off & Holidays
Life insurance & AD&D
HSA & PPO options
Company-paid benefits
Paid Time Off & Holidays
- Recharge and spend time with loved ones with generous PTO & paid holidays.
Cell Phone Allowance
- Stay connected with a monthly phone allowance for business needs.
Retirement & Profit Sharing
- Secure your future with a 401(k) plan & profit-sharing benefits.
Work-Life Balance
- We understand that flexibility matters and offer schedules that help you thrive & respect your time.
Collaborative & Inclusive Team
- Work with driven like-minded professionals in an innovative people-first environment.
Ongoing Professional Development
- We invest in your success with mentorship leadership programs and skill-building opportunities.
Ready to Apply
If youre experienced in forklift parts inventory service support or aftermarket operations and want a role where your skills actually matter this is your move.
Apply today:
This isnt a parking spot.
Its a launchpad.
Its a launchpad.
Required Experience:
IC
Key Skills
- Inventory Control
- Data Entry
- Forklift
- Computer Operation
- SAP Warehouse Management
- Supply Chain Experience
- Warehouse Experience
- Warehouse Distribution Experience
- ERP Systems
- Materials Management
- Logistics
- MRP
About Company
Explore Wheeler Material Handling for innovative solutions in new, used, and rental equipment. Enhance your fleet with our top-tier material handling products and services.
