Direct Marketing and Aquistion Officer

Hours: Full-time (34.5 hours per week)

Location:Hybrid (40% working from the office in Leeds)

Salary: 30800 - 32300

Contract:Permanent

DBS: Required

(For more information please read our Policy Statement on the recruitment of ex-offendersor our FAQs)

About us

At Epilepsy Action we are inclusive ambitious supportive and committed to creating aworld without limitsfor people with epilepsy.

As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome a Direct Marketing and Acquisition Officer to our passionate supportive and committed team.

We understand the importance of a work life balance and thats why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach we empower people to work in a way that suits them that also meets the need of the charity.

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

About the role

Were seeking a Direct Marketing and Acquisition Officer to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors using data-led insights audience segmentation and performance tracking to optimise activity across digital direct mail telemarketing and face-to-face channels.

The role will also focus on growing our lottery programme converting new players into regular supporters and developing retention strategies that maximise long-term commitment and lifetime value.

Key responsibilities

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme managing promotional campaigns partner relationships and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations GDPR and marketing standards.
• Build strong relationships with supporters agencies and partners.

At Epilepsy Action we recognise the power ofcollaboration and teamwork so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week normally on Mondays and Thursdays for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

About you

Were looking for an ambitious and energetic fundraiser who is:

• Experienced in supporter acquisition marketing or fundraising with proven success in direct marketing campaigns.
• Skilled in direct marketing campaign planning and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms social media ads).
• Organised detail-oriented and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.

Experience with Click Dimensions Dataro Microsoft Dynamics and knowledge of fundraising regulations would be a bonus!

Why join us

If you want to:

• Be part of a charity that makes a real difference to peoples lives.
• Work in a supportive ambitious and inclusive environment and team
• Take on opportunities for professional development and growth.
  

This is the role for you.

Click here for the job description and person specification

Interested

If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applyingyou can contact us for a friendly informal chat at emailprotected

Being an Inclusive Organisation

We want everyone in our community regardless of their backgrounds identities abilities or circumstances to feel valued and respected to participate fully.We know that inclusivity isnt about numbers; its about embracing diversity and ensuring that everyones voice is heard needs are met and contributions are acknowledged.

We recognise that each persons experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.

Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures in particular those from ethnic minority backgrounds who are currently under-represented.

We are also proud to be a Disability Confident Leader this means we encourage applications from disabled people and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments please let us know.

Safer Recruitment

Epilepsy Action will ensure that all staff and volunteers who workin roles which are legally entitled to get a DBS or Access NI (NorthernIreland) check are screened appropriate to the role.

If a DBS or Access NI check reveals a conviction for a sexual offence against a child or vulnerable adult whenever it was committed that individual is not suitable for that role and will not be recruited. Any other convictions will be considered on an individual basis.

For further information please see our Safeguarding Vulnerable Adults Policy and Safeguarding Children Policy or contact emailprotected

Closing Date:Friday 30th January at 10am

Informal Chat:Week commencing 2nd February

Interviews:Week commencing 9th February

Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview.

If you want to find out more about what it is like to work with us visitour jobs webpageand review our FAQs.

If you have a disability or long term health condition and feel that you would benefit from a reasonable adjustment as part of the process please contact emailprotected

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.