Linux Admin L1

Role

REPORTS TO

Linux Administrator L1/L2

Manager/Senior Manager

BRIEF BACKGROUND

Hitachi Payment Services is a leading payment solutions provider in the country enabling its customers to grow by offering technology-led cash & digital payment solutions while building a robust payment infrastructure in the country driving financial empowerment and enabling social change. We cater to customers such as banks payment aggregators and fintech players who are ready to capture the emerging opportunities in this payments segment.

PURPOSE OF JOB

We require a talented and proactive Linux L1/L2 Administrator to ensure the smooth operation availability and security of Linux-based systems. The ideal candidate will be responsible for managing incidents conducting root cause analysis (RCA) for server issues and collaborating with IT teams to maintain the performance and reliability of our 24x7 infrastructure.

KEY RESPONSIBILITIES

24x7 Server Monitoring: Proactively monitor server environments for alerts via monitoring tools and emails.
Incident Management: Handle escalations follow up with IT system admins and application teams on pending high-priority tickets.
Root Cause Analysis (RCA): Conduct detailed RCA for major incidents related to Linux servers identifying the cause and implementing solutions.
Server Maintenance & Upgrades: Collaborate with project/application teams on new server builds OS upgrades and migrations.
Performance Tuning: Fine-tune server performance and implement OS hardening practices to ensure optimal functionality.
Automation & Scripting: Automate processes and reduce manual efforts using scripts and tools.
Patch Management & Vulnerability Management: Apply patches and close vulnerabilities to maintain system integrity and security.
Incident Tracking & Documentation: Maintain incident logs and track resolutions through ticketing systems.
Web Server Management: Manage and troubleshoot web servers like Apache Nginx and Tomcat.
Firmware & OS Crash Analysis: Analyze and resolve server crashes and perform firmware upgrades when necessary

QUALIFICATION/KNOWLEDGE/SKILLS/EXPERIENCE

• Work Location: Airoli Navi Mumbai
• Qualification: Any academic degree or diploma
• 4-5 years of Strong experience in Linux administration skills (CentOS Ubuntu Red Hat SUSE).
• Proficient in troubleshooting OS booting and other related issues.
• Experience with incident tracking through logs and ticketing tools.
• Skills in Shell scripting for automation and reducing manual efforts.
• Knowledge of web servers (Apache Nginx Tomcat etc.).
• Familiarity with tools like Nagios Cacti and MySQL is a plus