At DOSS were building an AI-native ERP and Operations Cloud to unlock the next generation of enterprise applications. Our team re-wrote 50 years of legacy software to drive a step-function improvement in how supply chain operations and finance organizations execute.
We need more people to help us build and sell.
Here more about Core Ops from people who have gone through it.
Theres really no other role like Core Ops that thrusts you front and center with the totality of a business. From day one you get to work with ops leaders on building the digital backbone connecting the goods they sell and the value they deliver to their customers.
Peter former Management Consultant
I learned more in 1 year in Core Ops than I would have in a decade at a larger company.
Its quite magical early in your career to be in a role that allows you to touch on every aspect of a business: sales customer success product development. On top of this Doss Core Ops are often working with 10 customers simultaneously attempting to deeply understand the ins and outs of their business. The work is about transforming the most complex systems into easy digestible bites.
The role is certainly a tall task but undeniably the best career growth opportunity for anyone interested in learning through experimentation driving their own tempo and accelerating time-to-value for real-world businesses.
Jaylen former Actuarial Consultant
Our pre-sale story got us to Series A but the post-sales story that will accelerate the growth of the company to Series B and beyond and Core Ops are defining this. Were currently breaking the laws of physics of software implementation and the caliber were looking for is proving hard to find.
The experience you get as in Core Ops trumps everything thats out there.
The cycle for folding iteration back into the product is almost real-time. When you realize we are missing a necessary piece of the puzzle you dont have to create a giant PRD and hold countless meetings to align stakeholders. Instead you literally turn your chair explain to Arnav (Doss CTO) why we need something and the use case get on a whiteboard to map out the idea and its live the next day.
Shaan former Product Manager
In Core Ops youre working with founders / senior leadership at Doss and our customers every day all the time. The pace of decision making the connections youre making the problems youre exposed to all of this makes for a steep growth trajectory. Were accelerating careers by 10x not 10%.
I have no doubt that every one of our current Core Ops cohorts will go on to start their own companies one day. This program is going to be a factory for high-agency brilliant curious people to sharpen themselves on one another before they go out into the world and build their own lifes work.
Wiley DOSS CEO and Co-founder (the first Core Ops member)
Core Operations (CoreOps) is a cohort-based career accelerator program at DOSS which functions as a talent factory to enable recent grads to rapidly grow towards owning customer relationships solution architecture and business-line P&L.
Over the course of 24 months you will:
Learn our business
Learn our industry and the industries of our customers
Learn how to operate
Rapidly grow in your career and get jettisoned into senior roles in Marketing Sales Operations Product
Core Ops Accelerator is a fast-paced future-CEO factory where ambitious generalists who want to build and sell can come to sharpen themselves with other A players.
Core Operations Accelerator program timeline milestones and exit opportunities
CoreOps is a fixed length program. Cohorts of new hires begin together during a 4-wk intensive onboarding program (PRIME) onsite at DOSS meaning start dates are grouped together every few weeks.
After PRIME CoreOps team embeds as PMOs focused on the delivery of our customer implementations. After approximately 6 months the first review is performed and members of the cohort either are promoted upward laterally or not eligible until the next review again in 6 months. After 24 months total the program ends and team members are assigned a permanent home either in Sales Solutions PMO Product etc.
(1) PRIME
During PRIME we are providing the tools and baseline foundations for success in Core Ops.
Week 1
Learn about our industry its history and the technology (ERP Operations Cloud)
Learn about our customers their industries their problems
Learn about our product our technology and how we are different
Learn about company: values operating principles career/performance management
Learn about PMO: our pillar for implementing DOSS Operations Cloud for customers
Process how do we tactically execute this
Product how does the product work to accomplish this
Week 2
Classroom style tutorials taught by PMO team
Shadowing active installs with a PMO Lead / IC
Week 3-4
Live Eval on active customer work under PMO ICs (other CoreOps members)
Leading customer calls for discovery
Data modeling
Data cleaning
Debugging and triaging customer support requests
Business process modeling design and implementation
Integration scoping and documentation
Live triage of customer errors
Closeout
PRIME ends with a few key activities:
A ranked performance management review (DIPS) which sets the baseline going into future reviews throughout the program
CoreOps team members are then selected into teams under Leads and assigned to active projects by Portfolio Mgrs
A big party at the office led by the DOSS senior leadership team.
(2) The Next 6 Months
Leading up to the first phase of reviews members of CoreOps are bought
Delivery of E2E customer installs
Pair up with PRIME cohort shadowing and Live Eval
Define areas of interest as exit opportunities (Sales Solutions PMO Product) 1:1 time with those team members
(3) Reviews
Approximately every 6 months after program start the team runs a lightweight qualitative and quantitative review process (DIPS) with CoreOps cohorts where team members are scored ranked and identified for promotion compensation increases and exits.
We are a sports team not a family. This is the 96 bulls. If you want the Rec League go work somewhere else!
I promise its not painful its actually really fun and clarifying (especially for people who like winning).
(4) Iteration and Completion
For the remaining 18 months the cohort will continue their day-to-day and bi-annual DIPS reviews continuing along the PMO track (targeting promotion to Lead after 12 months) transition to lateral team or exit the company in search of whats next!
Our first cohort saw anywhere from between 35%-85% increases in their compensation with the average being >50%. This means if you enter making $140000 youll leave the program earning around $220000 less than 2 years later.
Deliver results on mission-critical initiatives. Design prioritize and drive the execution of high-priority high-scope projects ensuring measurable outcomes that align with the companys objectives.
Navigate our organization and our customers organizations. Align leadership and ICs to make decisions and deliver results.
Build processes that drive rigor. Go in fix something and put in a process to make sure it stays fixed.
Obsess over talent find it recruit it develop it organize it mobilize it. CoreOps is about systematically increasing the output of the organization by making our people and systems better.
Exceptionally Good Judgement. In other words: youre right a lot. We find that high-performers make very few mistakes.
High-Intensity. You have experience in high-pressure roles within finance consulting or startup environments. These are your real preferences not your stated preferences.
Intellectual Firepower. You cut through noise synthesize and get to the right answers fast.
Technical from 1st Principles. You can grok hard engineering and logic problems from a place of intuition not memorization.
Systems Thinker. Everything in our business is highly interconnected across people process and order to make progress you need to be able to traverse it untangle it and put it back together.
Bonus Points:
Formal education in hard sciences engineering physics or a related field.
Experience with large-scale software implementation technical program management or hardware engineering program management.
We're building tools for teams that work in the real world. In minutes, level-up your email and spreadsheets centric processes with our Adaptive Resource Platform (ARP).