Shelter Program Coordinator Temporary

Job Summary:

The Shelter Program Coordinator will assist guests who are experiencing homelessness and are often times struggling with substance abuse trauma physical or mental health. The Coordinator will work with the Shelter Manager shelter staff Community Partnership Manager and other service providers. The Shelter Coordinator will be expected to assist with inclement weather swing & overnight shelter services depending on business needs.

The salary range for this position is $20.66 - $27.90per hour with ahiring range of$20.66 - $24.28depending on qualifications and experience. This opportunity will remain open until filled.

This position is a six (6) month max Temporary 30 plus hours per week. This position may involve long on-site day swing or over night shifts. Hours may change as needed. Must havethe ability to be on-call for and respond to emergencies including outside of standard business hours.

A current resume is required and a cover letter is preferred.

Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City.

Essential Functions:

• Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers restrooms laundry lockers mail computers.
• Provide services consistent with our values ensuring clients are treated with respect and dignity.
• Assure the completion of proper daily opening and closing procedures.
• Maintain a safe controlled environment.
• Work with Shelter Manager and onsite security team to observe and respond to member behaviors accordingly.
• Respond to emergencies and coordinate crisis intervention as needed.
• Create Risk Management incident reports.
• Track and document negative behaviors using shelters actions and consequences matrix.
• Enter data into the Homeless Management Information System (HMIS).
• Liaise with safety/security personnel on site to ensure all policies and procedures are followed.
• Layout mats and cots for night shelter/putting them away in the morning
• Laundry (lifting clothing thick blankets etc. (into machines and placing them around the facility)
• Stock supplies
• Move abandoned property to the appropriate areas at the sites.

Other Job Functions:

• Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary.
• Assist the Shelter Manager in participating in collaborative community meetings networking and providing brainstorming solutions related to sheltering the homeless community.
• Help create internal guidelines.
• Performs other duties as assigned.

The Ideal Candidate Will:

• Ensure a safe and supportive environment: You will be the key person responsible for maintaining a secure and caring atmosphere within the shelter. On shifts without an onsite manager you must be capable of handling emergency situations and making critical decisions independently in some circumstances.
• Have high integrity and empathy: We value individuals with a strong sense of integrity and empathy. As an Shelter Program Coordinator you will interact with individuals from diverse backgrounds each facing unique challenges. Demonstrating empathy and understanding without judgment is essential to building trust and rapport with our guests.
• Be self-motivated and proactive: The role requires self-motivation and the ability to work independently during downtime. While ensuring the safety of guests is a priority there may be periods of relative calm where staff are encouraged to utilize their downtime constructively whether its studying reading or engaging in personal development.
• Understand the value of experience and lived experience: We strongly believe in the power of lived experience. Applicants who have direct experience with homelessness or related challenges will be highly valued. Your personal experience can provide unique insights and an empathetic perspective that may positively impact our guests.
• Have emotional resilience: The job entails both highs and lows and our ideal candidate should possess emotional resilience to cope with the challenges of the role. You will witness moments of triumph and heartache alike and your ability to remain composed and supportive will be vital.
• Have the ability to be on-call for and respond to emergencies including outside of standard business hours.

Job Level and Management Expectations:

• No supervisory/management expectations.

Qualifications:

Education:

• Required: High School/GED

Experience:

• Required: Six (6) months of related experience and/or training.
• Preferred: 1 Year related experience and/or training.

Knowledge Skills and Abilities:

• Excellent interpersonal skills
• Teamwork and leadership abilities
• Able to be on-call for and respond to emergencies including outside of standard business hours
• Comfort relating to and working with many kinds of people
• Familiarity with people experiencing homelessness or similar situations
• Ability to be calm tactful and thoughtful under pressure
• Excellent conflict resolution skills

Physical Demands and Working Conditions:

• Frequent: Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools.

Working Environment:

• Frequent: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.
• Occasional: Exposure to hazards that are predictable or well protected against.

Core competencies:
Accountability Integrity Transparency & Honoring the Public Trust Collaboration Innovation Safety Excellent Service with Courtesy and Kindness

This job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required of the employee.

With over 300 days of sunshine and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado Loveland is an ideal community for anyone to call home. Known as the Sweetheart City this vibrant cultural hub is home to nearly 500 sculptures and public art installations the world-famous Valentine Remail Program and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts brewery foodie and shopping scene. Enjoy headliner concert and theatre productions professional hockey events endless community recreation and open space opportunities art and sculpture shows and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland Colorado has EVERYTHING YOU LOVE!

In 2020 Loveland was the only Colorado City to win the Governors Award for Downtown Excellence is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity Transparency & Honoring the Public Trust Collaboration Innovation Safety Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program various opportunities for growth and development and an exceptional work-life balance.

A vibrant community surrounded by natural beauty where you belong!

Non-Benefit Eligible Benefits Package Includes:

• Retirement 457 Plan (employee funded plan)
• Medical Leave Accrue 1 hour of leave per 30 hours worked (up to 48 hours)
• Employees working more than 30 hours per week are eligible to enroll in one of our 2 Medical plan options (per the ACA)

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities skills and qualifications. City of Loveland job descriptions may be updated periodically and additional activities duties or responsibilities may be assigned by management as deemed appropriate.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race color religion national origin sex sexual orientation gender identity disability genetic information age or any other status protected under federal state and/or local law.

The City of Loveland participates in accordance with E-Verify requirements upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation.Learn more about your right to work. Visit for more information.

Employment offers will be conditional on the successful completion of a criminal history background check.

Required Experience:

IC