About the role:
We are seeking a Revenue Operations Manager to build and run the operating system behind our sales and business development is not a quota-carrying sales role. Instead this role owns the structure discipline and visibility that ensure our sales pipeline and account expansion efforts are intentional repeatable and will act as the internal hub for all business development activity coordinating targeting outbound efforts pipeline tracking and expansion signals while working closely with theCEO Account Managers and US-based design and content goal of this role is to create leverage: improving the quality and predictability of our pipeline while freeing senior leaders to focus on high-value conversations.
Primary responsibilities:
Revenue & Sales Operations
Own CRM hygiene pipeline tracking and source attribution (HubSpot)
Maintain a clear view of pipeline by stage owner and origin
Ensure consistent follow-ups and deal progression across all opportunities
Surface insights on where deals stall and why
Targeting & Outbound Enablement
Build and maintain target account lists by industry size and buying triggers
Draft outbound emails LinkedIn messages follow-ups and intro requests
Coordinate outbound sequencing and ensure consistency of messaging
Prepare briefing materials ahead of sales conversations (account context stakeholders competitors)
Account Expansion Enablement
Work with Account Managers to identify expansion opportunities within existing clients
Track expansion signals such as org changes roadmap shifts and new initiatives
Help package expansion moments into clear commercial asks (e.g. discovery audits pilots)
Ensure expansion follow-ups are tracked and revisited systematically
Process & Alignment
Establish a consistent BD operating cadence (pipeline reviews expansion tracking)
Act as the internal point of coordination for all BD-related activity
Partner with marketing design and content teams to ensure collateral aligns with target accounts
Translate strategic priorities into actionable BD motions
Qualification & Skills:
58 years of experience in Revenue Operations Sales Operations or Business Development Operations
Hands-on experience with HubSpot (required)
Experience supporting B2B services consulting or SaaS businesses selling into US or global markets
Strong comfort with CRM workflows pipeline reporting and sales analytics
Experience working closely with founders or senior sales leaders
Excellent written communication and attention to detail
Comfortable operating in a high-autonomy environment
Nice to have:
Consulting or analytics background
Experience with outbound sales motions and account-based selling
Familiarity with tools like LinkedIn Sales Navigator Apollo ZoomInfo or Clearbit
About Heady:
Heady is a digital product consultancy. We drive sustainable innovation in design and technology. We integrate with client teams to solve pressing problems create polished products and scale results over the short and long term. We primarily build mobile-first products and offer all the services required to create a truly desirable mobile app or web experience. We enjoy the privilege of working with leading household brands and through those partnerships our work touches millions of users every day. We encourage you to check out our website for more details.
Required Experience:
Manager