We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Louisville KY. This role is ideal for individuals who thrive in a client-facing environment and are passionate about delivering exceptional service. As a Client Service Associate you will act as a key point of contact between our clients and internal teams ensuring smooth communication and outstanding client experiences.
Responsibilities
Serve as a primary contact for assigned clients maintaining professional and timely communication
Understand client needs and ensure accurate coordination with internal departments
Support day-to-day account activities and assist with project follow-ups
Resolve client inquiries efficiently while maintaining high service standards
Maintain accurate records and documentation related to client interactions
Contribute to continuous improvement of client service processes
Qualifications :
Strong communication and interpersonal skills
Professional demeanor with a client-focused mindset
Excellent organizational and time-management abilities
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficiency in basic computer applications and CRM systems
Additional Information :
Competitive salary ($49000 $53000 annually)
Growth opportunities within a dynamic and expanding company
Supportive and collaborative work environment
Ongoing skill development and training
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more