We are seeking a highly organized and client-focused Client Support Associate to join our Fort Worth this role you will serve as a key point of contact between our clients and internal departments ensuring seamless communication and exceptional service delivery.
The ideal candidate is detail-oriented solution-driven and committed to maintaining strong professional client relationships while supporting daily operational objectives.
Responsibilities
Serve as the primary liaison for assigned client accounts
Respond promptly and professionally to client inquiries and requests
Coordinate with internal teams to ensure timely project execution
Maintain accurate records of client communications and project updates
Monitor service performance and proactively address potential concerns
Assist in preparing reports presentations and client documentation
Support account management and operational processes
Qualifications :
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional demeanor with a client-centered mindset
Ability to manage multiple tasks in a fast-paced environment
Strong problem-solving and critical-thinking skills
Proficiency in standard business software and office tools
Team-oriented attitude with the ability to work independently
Additional Information :
Competitive salary ($47000 $51000 annually)
Clear growth opportunities and career advancement pathways
Ongoing professional development and skill enhancement
Supportive and collaborative team environment
Structured full-time schedule
Exposure to strategic brand development projects
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more