Team Lead, Management Systems Consulting

Key Responsibilities

1. Engagement Leadership and Delivery

• Lead and support client engagements involving the design and implementation of management systems including QMS SMS BCMS ISMS and OHSMS while building strong client relationships founded on trust and credibility.
• Lead end-to-end consulting assignments for the design implementation and certification of management systems including:
• ISO 9001 Quality Management Systems
• ISO 20000-1 IT Service Management Systems
• ISO 22301 Business Continuity Management Systems
• ISO 27001 Information Security Management Systems
• ISO 45001 Occupational Health & Safety Management Systems
• Other relevant ISO and international standards as required
•  
• Plan and manage consulting engagements across all phases:
• Gap assessment and diagnostics
• Management system design and documentation
• Implementation and operationalization
• Internal audit and management review
• Certification readiness and support
•  
• Ensure all deliverables meet internal and international quality standards client expectations and applicable ISO and other recognized industry certification requirements.
•  
• Serve as the primary point of contact for clients during delivery engagements.

1. Client and Stakeholder Management

• Build trusted relationships with senior client stakeholders including:
• Executive management
• Risk compliance IT operations and HSE leadership
• Regulators and certification bodies (where applicable)
•  
• Translate complex ISO requirements into practical business-aligned solutions for clients.
• Manage client expectations timelines risks and delivery quality.

1. Technical Quality and Standards Governance

• Ensure all consulting outputs comply with:
• Relevant ISO standards
• Industry best practices
• Regulatory expectations in banking and telecommunications sectors
• Review and approve:
• Management system documentation
• Policies procedures frameworks and registers
•  
• Audit reports and certification readiness assessments
• Support continual improvement and maturity advancement beyond certification.

1. Team Leadership and Capability Development

• Lead and mentor consultants and analysts assigned to management systems engagements.
• Allocate work review deliverables and provide coaching to ensure quality and consistency.
• Contribute to the development of reusable templates tools and methodologies for Procept Africas management systems practice.
• Develop and maintain project plans status reports project reports and dashboards to track progress and identify risks.

1. Business Development and Practice Growth

• Support proposal development scoping and client presentations for management systems engagements.
• Provide technical input into bids expressions of interest and capability statements.
• Identify opportunities for cross-selling and follow-on consulting services.
• Contribute to thought leadership and knowledge sharing within the firm.

1. Reporting & Continuous Improvement

• Provide regular updates to Senior Management on project performance audit findings certification progress and opportunities for improvement.
• Identify areas for internal process improvements and support initiatives to enhance consulting efficiency and effectiveness.
• Promote knowledge sharing lessons learned and capability building across projects and teams.

Qualifications :

• Bachelors degree in computer science engineering information technology management sciences or a related discipline.
• Minimum of 3 years experience leading management systems (ISO certification) consulting assignments.
• Demonstrable hands-on experience designing implementing and continually improving ISO-based management systems including supporting organisations through certification and re-certification audits.
• Strong working knowledge of ISO management system standards particularly ISO 9001 ISO 20000-1 ISO 22301 ISO 27001 and ISO 45001 with the ability to interpret requirements and apply them within complex organisational environments.
• Proven experience engaging with certification bodies and supporting internal and external audit processes.
• Demonstrable experience delivering management systems consulting engagements for Tier 1 and Tier 2 banks and leading telecommunications operators in Nigeria.
• Sound understanding of the regulatory risk and operational environments within the financial services and telecommunications sectors.
• Proven ability to independently lead management systems consulting engagements and manage multiple assignments concurrently.
• Strong documentation analytical and professional report-writing skills with a structured detail-oriented and quality-driven approach to work.
• Strong stakeholder engagement facilitation and communication skills both written and verbal.
• ISO Lead Auditor and or Lead Implementer certification in one or more of ISO 9001 ISO 20000-1 ISO 22301 ISO 27001 and ISO 45001.
• Additional certifications such as ITIL risk management compliance or business continuity certifications are an added advantage.

Remote Work :

No

Employment Type :

Full-time