Office Support Specialist II

Cheyenne, WY - USA

Monthly Salary: $ 3921 - 4357

Posted on: Yesterday

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Thisposition plays a key role in supporting the Boards compliance and licensing functions. The role assists with receiving processing and investigating complaints involving physicians and physician assistants and helps the licensing team review and process applications for licensure. The position also works closely with the Executive Director providing support on special projects and assigned tasks.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

Comprehensive health dental and vision insurance
Paid vacation sick leave FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information or you can watch this short video to learn about our benefit package!

Human Resource Contact: Samantha Drew

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

Receptionist back up Second on the phones. Duties to provide additional phone or administrative support as needed or assigned.
Handles complaint intake and evidence management to include receiving complaints against physicians and physician assistants; sending and managing correspondence in the disciplinary process including with licensees other health care providers and complainants.
Compile documentation requested of respondents licensees or others involved in an investigation received either by simple request or Administrative Subpoenas. These documents include but are not limited to patient medical files received from physicians offices extensive hospital records and detailed Prescription Drug Monitoring Program (PDMP) reports from the Wyoming Board of Pharmacy. Organize manage and maintain voluminous case files. Scan electronically Bates-stamp (affix serial numbers) and organize all medical and other records received in disciplinary case files received from all parties regardless of the size volume or media of the materials.
Complete National Practitioner Data Base queries for investigations. Support the Board of Medicine Investigator with research including but not limited to Medical and Legal etc. to complete the necessary documentation and files as needed.
Audits and compliance including CME audits yes answers to renewal attestation questions etc. Maintain records research and update files according to compliance needs. Report issues anomalies or concerns to the Board of Medicine Investigator.
Licensing System (GL) back-up including: Back-up point of contact with vendor; fulfill list requests.
Fiscal Duties: Assist w/ fixed and non-fixed asset reports; daily and weekly bank deposits; gather data for monthly fiscal reports; update check log; complete monthly CRs (incl. access Transafe); complete weekly IMLC statements; assist with public records requests
Assist licensing staff with NPDB queries and continuous query entries.
Additional related duties as assigned.

Qualifications

PREFERENCES:

Preference may be given to those with WOLFSState of Wyomings electronic accounting system called the Wyoming Online Financial System or WOLFS and/or knowledge of professional or occupational licensing processes and procedures.
Preference may be given to those with an Associate Degree in Business.
Preference may be given to those with 2-4 years of progressive work in business office communication.

KNOWLEDGE:

Knowledge of applicable computer applications.
Knowledge of records processing and maintenance procedures and systems.
Knowledge in the preparation of complicated documents.
Knowledge and understanding of the agency and each respective division/program.
Knowledge of WOLFS theState of Wyomings electronic accounting system called the Wyoming Online Financial System or WOLFS
Knowledge of professional licensing.
Knowledge of Microsoft Office products.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree (typically in Business)

Experience:
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR

Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

Certificates Licenses Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Typically the employee may sit comfortably to perform the work; however there may be some walking standing bending carrying light items driving an automobile etc.
Special physical demands are not required to perform the work.

NOTES:

FLSA: Non-Exempt

Supplemental Information

052-Wyoming Board of Medicine

Click here to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Description and FunctionsOpen Until Filled GENERAL DESCRIPTION:Thisposition plays a key role in supporting the Boards compliance and licensing functions. The role assists with receiving processing and investigating complaints involving physicians and physician assistants and helps the licensing team...