Location: Nagoya Japan
Work model: On-site (resident role at customer location)
Industry: Automotive / In-Vehicle Infotainment (IVI)
This is a senior on-site resident role acting as the technical and project interface between automotive customers and global development teams. You will represent the infotainment organization directly at the customer site ensuring smooth technical operations issue resolution project coordination and customer satisfaction across one or more automotive IVI programs. The role requires deep expertise in in-vehicle infotainment systems strong project and people management skills and the ability to operate confidently in a Japanese OEM / Tier-1 environment with international teams.
Act as the dedicated on-site representative for automotive infotainment programs
Serve as the primary technical and project point of contact for the customer
Oversee IVI system architecture including software and hardware aspects
Troubleshoot and resolve complex technical issues escalating when required
Maintain and support test systems and validation environments
Coordinate between customers global development teams and internal stakeholders
Support project management activities ensuring milestones schedules and deliverables are met
Manage product releases documentation and change coordination
Present regular reports on project status risks technical issues and customer feedback
Identify and implement process improvements within the assigned scope
Build and maintain long-term customer relationships based on trust and reliability
Japanese: Native level (JLPT N2 or above required)
English: Business level (able to work daily with global teams and documentation)
Strong presentation and reporting skills for management and customer-facing communication
10 years of experience in automotive infotainment or embedded automotive systems
Strong experience with in-vehicle infotainment (IVI) systems and vehicle interfaces
Experience overseeing IVI architecture including software and hardware components
Experience with at least one IVI production program from proposal through series production
Project management experience in the automotive infotainment field (OEM or Tier-1)
Proven experience managing large overseas development teams from Japan
Strong people management and stakeholder management skills
Ability to manage schedules costs requirements KPIs and customer expectations
Comfortable working in cross-cultural international environments
A high-impact customer-facing role at the center of automotive IVI programs
Direct exposure to OEM / Tier-1 environments and large-scale infotainment projects
Opportunity to work with global engineering teams across regions
Long-term engagement on complex production-level automotive systems
A role combining technical depth leadership and customer ownership
We value diversity equity and inclusion in our workplace. We encourage applications from talented individuals of all backgrounds experiences and identities. Your unique skills and perspectives will contribute to smarter decision-making and stronger outcomes for our stakeholders and clients. Bring your authentic self and be part of our journey.
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