Role Type:
Work Term:
Work Location:
Toronto Ontario CanadaHours:
37.5Pay Details:
-TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
WANTTO SHAPE THE FUTURE OF BANKING
Have you ever wondered how North Americas most successful companies develop some of their most innovative ideas If so consider exploring TD Invent the banks enterprise approach to innovation creating the products and services of the future.
TD Invent is our approach to transforming experiences for customers colleagues and the communities weoperatein. Behind TD Invent is a community of innovators patent filers designers researchers developers and partners who come together to build todays solutions with tomorrows mindset. TD Invent will introduce you to areas and topics that may make you rethink whatitslike to work in financial services.
DEPARTMENT OVERVIEW
Within TD Invent is the TD Enterprise Innovation team where our highly collaborative pods of Product Owners Designers and Developers work together to ideate explore andvalidateinnovative solutions that will change the way the bank thinks about its customers - one sprint at a time. Make your mark in a setting where every dayoperateslike a well-funded start-up while helping TD shape the future of banking.
JOB DESCRIPTION
Co-op and Internship opportunities allow you to gain valuable work experience acrossa number ofthe businessesat TD.You will work with experienced colleagues receive world class training and be part of a community of students across TD where you will have an impact grow asanindividualand experience our culture of care.
OurCo-op/Intern Programmingis offered with select Co-op and Internship roles and is designed to help you better understand the TD business build on critical career capabilities and broaden your professional network. This program is designed to complement your on-the job experience and features:
Leadership talks with key Leaders from across the organization
Lunch&Learnson topics such as Innovation Diversity & Inclusion Personal Branding and so much more
As a User Experience Designer Intern/Co-op within Enterprise Innovation which includes TD Lab explore emerging technologies and work with pods to explore concepts and test with usersonhow we might improve customer experiences.
Job responsibilities include:
Exploringuser & business needsthrough design prototyping and testing ideas with customers
Answering criticaluser andbusiness questions usingTDs Innovation Framework which incorporatesBusiness Design/Design Thinking and Agile methodologies
Conductinguser research and interviews to help understand customer problems
Developingstoryboards mockups and prototypes to effectively communicate design ideas
ExecutingUX and visual design requirements as part of a team
Workingclosely with product owners and pod members to bring a solution to life
You will receive one-on-one mentorship with the Enterprise Innovation and TD Labs user experience designers and have the chance to work on multiple projects throughout the term. You will have the opportunity to act like an intrapreneur and flex your creative muscles bringing impactful ideas to life while taking on challenging design tasks. You can read about our co-op experience from one of our former co-op employees here: you are a self-starter like tothink outside the box and are looking for a challenge - this job is for you!
JOB REQUIREMENTS
The basics (required to be considered):
Must have a visually clear resume with a clear link to your portfolio.Your resume should be easy to read& clearly explain your past roles and experience.
Must have a portfolio with at least 2 UX case studies (more details below).
Knowledge of design tools specifically Figma andFigjam.
The extras (nice to haves):
Demonstrable passion and curiosity for design & learning more about UX
Ability to work in a fast-paced dynamic environment & takes initiative in their work asdemonstratedby extracurriculars class projects etc.
HOW WE EVALUATE CANDIDATES
Your resume and portfolio should work together toshowcasewhy you are the right person for this role.
What makes a strong UX Resume:
Highlight relevant work or classroom experience
Tell us about the impactyouvehad in past roles
Identifythe tools and practicesyouvehad exposure to
Be visually appealing (consider things like alignment spelling etc.)
Provide a link to your portfolio (dontrely on embedded links!)
Be 1-2 pages maximum
What makes a strong UX Portfolio:
Be easy to access and read - treat your portfolio like a UX Design project and try to consider accessibility consistency usability etc.
Containat least 2 UX case studies so we can better evaluate your experience & design process
Have some relevantwork but not sure how to build a case studyThatsOK this role is open to students of all experience levels and we encourage you to apply.Heresa guide to what we look for:
Project context / background and timelines
Your role and responsibilities & project timeline
The core problemyouresolving from a users perspective
The methods used for primary and/or secondary research and the key findings from your research
Your final design solution showing how it solves the problem youidentified
Reflection on what you learned from the project
Please note that applications without a portfolio will not be considered.
ADDITIONAL INFORMATION
This position is a 4-month work term and willcommenceMay 2026. Pleaseindicateif your academic program does not aligntothistimeframein yourresume or cover letter.Flexibility in the length of term can be discussed with top candidates.
Must be enrolledat a post-secondary institutionas of the startof and during the work term.
Applications must include a transcriptresume (maximum of 2 pages) and portfolio.
We welcome all applications; however we will only contact qualified candidates chosen for an interview. Thank you for your interest.
TD is committed to providing you with the best candidate experience and internship. As such work location and start dates are subject to change.
TEAM CULTURE
One of the things that the TD Enterprise Innovation team pridesourselvesin is our team culture.Itsnot uncommonto see kiddos or pets pop into video calls or for a team member to take a meeting while walking their the warmer monthstheresusually a few of us outside for meetings. We have a weekly FundatoryFriday event where we play games together.Theresat least one messaging channel dedicated to pictures of pets and babies. We celebrate how terrible we are at March Madness Brackets.
LOCATION
Physically centered in either Kitchener or Toronto. Our teams are currentlyoperatingin a Hybrid model with the expectation that employees are present in either our Kitchener or Torontoofficesa minimum offourdays per week on our specified anchor requires employees toresidein the country where the role islocated irrespective of working arrangements.
HOURS
Monday-Friday standard business hours.
INCLUSIVENESS
At TD we are committed to fostering an inclusive accessible environment where all employees and customers feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
ACCOMODATION
Your accessibility is important to us. Please let us know ifyoudlike accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you canparticipatethroughout the interview process.
We look forward to hearing from you!
Who We Are
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.
TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
Intern