Seller Customer Service Agent – German speaker
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Seller Customer Service Agent German speaker
Location: Lisbon Portugal On-site
Employment Type: Full-time
Languages: German English
Monthly salary: 1200 Euro gross
Role Overview
We are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform. This role combines customer service and sales awareness helping sellers succeed by providing guidance support and solutions connected to business development activities.
Key Responsibilities
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Support sellers via inbound and outbound interactions
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Assist with account-related queries tools and platform usage
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Provide guidance to help sellers improve performance and results
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Apply sales awareness to influence seller success
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Maintain accurate records in internal systems
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Meet service quality and performance targets
Schedule
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Monday to Sunday
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Shifts: 08:0017:00 or 09:0018:00 (rotational)
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2 rotational days off
- Requirements:
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German English fluency
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Minimum 1 year of experience in:
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Customer Service / Customer Support
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Telesales
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Account Management
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Customer Success
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Business developmentrelated roles
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Sales mindset and ability to influence seller success (mandatory)
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Strong communication negotiation and problem-solving skills
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
