Energy Customer Service Engineer
Job Summary
About Huawei
At Huawei we believe technology should bring people closer open new opportunities and make life smarter and more connected. As a global leader in information and communications technology (ICT) and smart devices we deliver solutions that span telecom networks IT cloud services and consumer devices.
With over 207000 employees worldwide and operations in 170 countries were not just building technology were building a future where innovation is for everyone. Through collaboration creativity and a passion for progress we aim to empower individuals enrich everyday life and inspire organizations of all sizes to dream bigger.
Energy Customer Service Engineer
Vienna Austria
What Youll Be Doing:
Responsible for level 1 technical support provide solution to customer via email phone and other channels
Output customer issue analysis report improve customers satisfaction
Onsite support for major or critical problems
What Were Looking For:
Education: Technical University degree (electrical/power/electronicsetc.)
Graduate in 2025/2026 or 2027
Ability to cooperate and work with peoples from different cultures
Preferable 1-year customer support experience
Fluent in English and German
Good customer communication skills
Know the basic MS office product (excel )
Ability to travel.
Being interested / motivated to learn about renewable energy
Power system or renewable energy industry related experience will be a plus
What Youll Get From Us:
We dont just offer jobs we offer growth challenge and opportunity.
With Huawei youll:
Build your career in one of the worlds fastest-growing tech companies.
Enjoy competitive salary which can be higher depending on experiences with min. salary starting from 3800 EUR gross per month
Attractive benefits and bonus system
Take part in professional development programs and training across Europe.
Work with an international diverse and supportive team that values fresh ideas.
Modern office right next to UNO City easily reachable by U1 Kaisermühlen or Alte Donau
Ready to Join Us
Apply with your CV in English and lets shape the future together! (Applications without a CV cant be considered.)
Please note: To apply you need to be eligible to work and live in the job location.
Your Privacy Matters
We take your privacy seriously and handle all data securely in line with local laws. You can read more here. With your application you agree with our Recruitment Privacy Statement: Huawei Europe Privacy Notice.
For questions feel free to reach out to our European Data Protection Officer anytime by clicking here.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have approximately 195,000 employees and we operate in over 170 countries and regions, serving more than three billion people around the world. ... View more