MAC Operations Manager

Saint Louis, MI - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Position Overview

We are seeking an experienced Move/Relocation Operations Managerto serve as the leadforon-site resourcesfor our client account. This supervisory role reports directly to the Small Projects team and requires 100% on-site presence to provide immediate responsive support for various facilities and logistics needs while overseeingmovetechnician operations. This position combines hands-on technical work with supervisory responsibilities managing projects and coordinating move technician activities. As part of JLLs integrated facilities management services this position offers stability through our dedicated account model and opportunities for career growth within our organization.

Key Responsibilities

Leadership & Supervision

Supervise and coordinate activities ofmovetechnicians across multiple projects

Assign work orders and prioritize tasks based on urgency and client needs

Conduct quality control inspections of completed work and ensure compliance with JLL standards

Provide on-the-job training and mentoring to junior technicians

Lead daily briefings and coordinate withmovetechnicians on project status

Escalate complex issues to Small Projects Team Lead as needed

Maintain team accountability for safety protocols and performance standards

Project Management & Coordination

Plan and execute complex multi-phase office moves and space reconfigurations

Develop project timelines resource allocation and logistics coordination

Interface directly with client stakeholders on project requirements and updates

Coordinate with external vendors contractors and other trades

Manage project documentation progress reports and client communications

Conduct pre-move planning sessions and post-move evaluations

Move Support & Space Management

Execute complex office moves relocations and space reconfigurations

Ensuremovecrews aresupported and engaged to with a plan for delivery every day

Oversee furniture placement and workspace setup/teardown operations

Lead department relocations and floor plan changes

Manage move logistics including scheduling equipment and coordination with other trades

Maintain customer satisfaction rating on supervised projects

Self-perform complex moves and installations when needed

Event Setup & Support

Supervise setup of meeting rooms conference spaces and event venues

Coordinate seating tables and staging for large corporate events

Provide after-hours supervision for special events as needed

Ensure proper setup and breakdown procedures are followed

Furniture Services & Quality Control

Oversee receiving inspection and delivery of furniture throughout the facility

Supervise assembly and installation of office furniture workstations and modular systems (Herman Miller Steelcase Haworth etc.)

Perform complex furniture repairs adjustments and reconfigurations

Maintain furniture inventory and condition reports

Ensure quality standards are met on all furniture installations

Facilities Maintenance & Handyman Services

Coordinate and oversee completion of maintenance work orders

Assign routine facility upkeep tasks to appropriate technicians

Self-perform maintenance tasks requiring advanced skills

Supervise coordination with external contractors for specialized work

Lead participation in building emergency response procedures

Technology & Documentation

Oversee utilization ofWork Ordersystemsuch as Corrigofor work order tracking

Review and approve work order completion with detailed documentation and photos

Manage mobile applications for real-time communication and scheduling

Maintain accurate records of team productivity completed tasks and time allocation

Generate reports on team performance and project status

Required Qualifications

Experience:3 years in facilities management move coordination furniture installation or related field with 2 years in supervisory or lead capacity

Leadership Skills:Proven ability to supervise train and coordinate work activities of technical staff

Technical Expertise:Advanced experience with furniture assembly installation and complex facilities maintenance

Project Management:Experience managing multiple concurrent projects and coordinating resources

Physical Requirements:Ability to lift 50 lbs. stand for extended periods and perform manual labor in various environments

Communication:Excellent verbal and written communication skills with ability to interface with senior client stakeholders

Independence:Ability to make independent decisions and solve complex problems with minimal supervision

Technology:Proficiency with CAFM systems project management software smartphones tablets and computer applications

Preferred Qualifications

Experience working in corporate office environments or Class A commercial buildings in a supervisory capacity

Advanced knowledge of major office furniture systems (Herman Miller Steelcase Knoll Haworth)

Experience with vendor management and contract coordination

Safety certificationsand/or working knowledge of furniture install safety

Knowledge of electrical plumbing and HVAC systems

Previous experience with integrated facilities management services

Project management certification (PMP CAPM) preferred

Bachelors degree in Facilities Management Construction Management or related field preferred

Working Conditions

Location:100% on-site presence requiredin Hazelwood Mo.

Schedule:Standard business hours (7:00 AM - 4:00 PM) with occasional evening/weekend work for events emergencies and major projects

Environment:Physical work environment requiring standing lifting and manual labor in various areas including offices basements mechanical rooms and outdoor areas

Travel:Occasional travel to other client sites for special projects or training (less than 10%)

Safety:Responsibility for enforcing allclientand JLL safety protocols and procedures

About JLL

JLL is a leading professional services firm that specializes in real estate and investment management. We help clients buy build occupy manage and invest in a variety of commercial industrial hotel and residential properties. As a Fortune 500 company with operations in over 80 countries JLL offers extensive career development opportunities and the stability of a global organization.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

On-site St. Louis MO

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

Required Experience:

Manager

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...