IT Help Desk Analyst (L2 Support, Office 365, ServiceNow ITSM, NYS)

Delmar, NY - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title : IT Help Desk Analyst (L2 Support Office 365 ServiceNow ITSM NYS)

Location: Delmar NY(Onsite)

We are currently seeking candidates who meet the following qualifications

Qualifications:

Experience providing Level 1 and/or Level 2 help desk support to end users through telephone email and in-person interactions.
Experience configuring and setting up end-user workstations including telephones monitors keyboards mice and laptop docking stations.
Experience supporting end users with Microsoft Office 365 applications including Outlook Word Excel and PowerPoint.
Experience diagnosing troubleshooting and repairing issues with HP and/or Xerox multifunction devices.
Experience supporting users with WebEx functionality including meeting setup and troubleshooting.
Experience working with ServiceNow IT workflows including monitoring assigned tickets performing searches and generating reports; Experience in NYS ITSM is preferred but not required.
Experience imaging and deploying laptops for end-user use.

If you meet these qualifications please submit your application via link provided in LinkedIn.
Kindly do not call the general line to submit your application.

Job Title : IT Help Desk Analyst (L2 Support Office 365 ServiceNow ITSM NYS) Location: Delmar NY(Onsite) We are currently seeking candidates who meet the following qualifications Qualifications: Experience providing Level 1 and/or Level 2 help desk support to end users through telephone email and i...