Start-Up Program Manager (Testing & Laboratory)
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Global Start-Up Program Manager (GSPM) part of the Program Management team is responsible for coordinating and executing the onboarding and launch of new and critical global programs. This role ensures end-to-end readiness including documentation technical support communication with stakeholders and post-launch program stability. Once stabilized the program is formally handed over to an Operations PM.
Key Responsibilities
New Program Onboarding:
- Overall responsibility for proactively driving all onboarding activities problem solving secure support of other functions escalate issues
- Coordinate with the GSE team and support registration in Scoro for Asia GKAM/BD.
- Coordinate support from technical team and laboratories
- Set up and manage program documentation including program manuals TRFs report templates etc.
- Notify labs of new client onboarding and ensure awareness via SharePoint.
- Set up and coordinate kick-off calls for new programs.
- Train labs on onboarding material.
- Proactively seek feedback from involved labs about readiness
- Formally hand over program to Operations PM
- Follow defined process and participate in improving process
- Progressively learn technical aspects of programs to reduce dependency on tech team
- Learns to use all existing tools to gather and enter program information
- Documentation on sharepoint maintenance
Existing Programs (Handle by GSPM):
- Overall responsibility for proactively managing existing programs
- Manage updates of program documentation and memo distribution to relevant stakeholders.
- Timely communicate with clients regarding technical queries or testing issues.
- Prepare weekly/monthly performance reports covering TAT revenue lab/vendor performance.
- Track record of the vendor outreach activities of the programs monitoring sourcing shift.
- Data analytics report of the overall vendor engaging activities with the regional sales team align with GKAMs business strategies.
- Manage program changes based on GKAM/BD or technical team inputs.
- Documentation on sharepoint maintenance
Existing Programs (Support Operation PMs):
- Escalation point & monitoring performance for Operation PMs with technical queries etc
- Documentation on sharepoint maintenance
Additional scope of work requested by Team leaders depending on the new team development
Qualifications :
- Fluency in English; Additional languages like Mandarin Tiếng Việt Hindi Bengali) are a plus.
- Bachelors degree in Business Engineering or comparable experience.
- Strong interpersonal and cross-cultural communication skills.
- 35 years of experience in project or program management with data analytics skills.
- Experience with customer onboarding processes technical documentation new product development or new product introduction.
- Positive attitude and values.
- Strong team spirit and collaboration.
- Open-mindedness and adaptability.
- Proactive supportive and optimistic approach.
- Embraces challenges with resilience and flexibility.
- Willingness to work flexible hours and overtime when necessary
- Attention to detail proactivity.
Additional Information :
- 13-month bonus
- Performance bonus: subject to performance
- Leaves: 16 - 18 annual leaves 1 birthday leave
- Allowances: Lunch Phone
- Added healthcare package for family member
- Mandatory insurance from probation
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eur ... View more
