Sr Product Specialist (SAP S4HANA Finance & Risk, Cloud ERP)

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll do:

The key areas of responsibility and tasks include:

• Work with SAP S/4HANA cloud mindset and be a trusted advisor for Customers in SAP Business Suite implementation projects to provide guidance to the Customers/Partners team for successful implementation of Business Suite. Bring Learnings from the Customer Projects Drive Voice of Customer with PM and Development team to influence the Product and improve the Product Experience.
• Simulate customer like scenarios/situations as E2E processes in our internal landscape and act as first Customer and proactively Product feedbacks to PM and Dev team convert learnings into guidance for Customer and Partners run enablement for Customers and Partners to simplify Product Experience.
• Continuously seek opportunities for Product optimization and improvement actively contributing ideas and solutions that lead to higher efficiency and performance. Maintain strong relationships with internal and external stakeholders aligning expectations and ensuring clear communication on product strategies and roadmapsbalancing customer needs technical constraints and business objectives
• Guide Customers on new Innovations in Finance domain increase adoption of Business Suite AI in finance domain by learning implementing and guiding the Customers and -innovate with customers/partners by building new functional scenarios/AI use cases in Business Suite to simplify the experience and generate value for Customers.
• Work as customer advocates and work closely with PM and Development and drive the Customer critical needs in a structured approach.
• Build deep product knowledge in Finance domain across Industries in E2E business scenarios integrating with other related cross modules understand extensibility in Cloud and guide Customers with workarounds for critical asks. Build deep product knowledge
• Act as a Solution Architect and Subject Matter expert for Business Suite update on latest innovation of both Cloud ERP Public and Private and guide Customers and Partners senior Leadership as Solution Architect.
• Collaborate closely with the Product Management and team members to design develop and thoroughly test innovative software solutions that meet customer and product requirements. Take ownership and accountability and generate measurable outcomes.
• Bring creative ideas to improve Customer experience operational excellence & support fellow colleagues
• Support and Equip regional representatives with the necessary tools training materials and resources to effectively roll out enhancements and new features.
• Investigate analyse and bring Data driven insights creating impact and guiding Management and Developments to improve Product Experience for our Customers and internal communities. Collaborate with the product management team to gather and analyse market intelligence competitive landscape and customer feedback to inform strategic decisions. Prepare and facilitate strategic management sessions workshops and presentations for senior leadership and stakeholders
• Lead and coordinate cross-functional projects that span multiple functional domains within S/4HANA Financials. Facilitate collaboration between Development Sales Marketing and Customer Success teams.

What You Bring:

• Proven experience (12 years) in Product management strategic planning or a related role preferably implementation experience within Finance Domain (Financial Accounting Controlling Accounting Principle Asset Management Business intelligence Financial reporting Risk management Data management and integration with MM SD PP etc) in enterprise software.
• Strong understanding of financial processes and SAP ERP cloud systems. Hands on experience in SAP ECC SAP S/4HANA (OP Pvt Cloud or Public Cloud) inFinance preferablywith good business process knowledge as techno functional expertise.
• Excellent strategic thinking and analytical skills with the ability to translate complex information into actionable insights.
• Proficiency in project management methodologies and tools.
• Exceptional communication presentation and stakeholder management skills.
• Proven ability to influence cross-functional teams without formal authority.
• Bachelors degree in Business Finance Computer Science engineering or a related field. Chartered Accountant with strong Finance Business process knowledge preferred.
• Fluency in English.

Meet your team:

The Cloud ERP Product Success team is a strategic group within SAP focused on improving adoption implementation quality and overall Product Experience for Cloud ERP solutions. It acts as the Voice of the Customer channeling feedback to Product & Engineering to influence roadmap and quality improvements. The team drives successful go-lives mitigates risks and ensures value realization through proactive engagement and hypercare programs. It plays a key role in enabling innovations like AI-driven use cases and Clean Core practices helping customers accelerate transformation. By running enablement sessions councils and knowledge-sharing initiatives the team standardizes best practices across regions and scales expertise globally. Its work reduces escalations improves customer satisfaction and strengthens SAPs credibility in delivering seamless ERP experiences. Ultimately the team is critical for aligning customer success with SAPs strategic priorities ensuring long-term adoption and loyalty.

#DevT3

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 439702 Work Area: Software-Design and Development Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid