IT Specialist
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
- Vercelli
- Hybrid
Job Description
Your Mission at Epassi
At Epassi technology is the backbone that enables everything we do. As our IT Specialist & System integration your mission is to ensure that our IT environment runs securely smoothly and efficiently empowering colleagues to focus on what really matters. Youll play a key role in keeping our infrastructure reliable supporting daily operations in Italy and contributing to exciting cross-European IT initiatives as part of a growing international tech organization.
We are currently looking for this role based in Vercelli where you will have a direct impact on our local operations while being part of a broader international tech ecosystem.
Your responsibilities will be:
- Own and manage the end-to-end IT environment for Epassi Italy.
- Ensure the availability performance and security of IT infrastructure and services.
- Provide high-quality IT support to end users resolving hardware and software issues efficiently.
- Manage IT inventory devices licenses and related orders.
- Help with ISO 27001 compliance ensuring security protocols and best practices are followed.
- Handle Microsoft 365 operations including tenant management and user support.
- Support and coordinate IT change management including system migrations and platform implementations.
- Collaborate with international colleagues across Europe on global IT projects.
Youll be successful in this role if you:
- Keep IT systems running reliably with minimal downtime and fast issue resolution.
- Enable colleagues to work productively by providing timely user-focused support.
- Ensure security and compliance standards (ISO 27001) are consistently met.
- Proactively identify opportunities to improve IT processes tools and user experience.
- Take ownership of IT operations in Italy while collaborating effectively with the wider Group.
What youll be doing (daily):
- Responding to and resolving IT support requests from colleagues.
- Managing hardware and software installations updates and configurations.
- Monitoring IT systems to ensure performance security and availability.
- Administering Microsoft 365 users devices and services.
- Handling device lifecycle management including onboarding and offboarding.
- Coordinating with vendors and internal teams for IT-related changes or issues.
- Supporting ongoing IT projects migrations and platform rollouts.
What you should bring:
- At least 3 years of experience in an IT support or IT operations role.
- Relevant education at MBO/HBO level or equivalent practical experience.
- Solid experience managing hardware software and end-user IT environments.
- Familiarity with networking and/or cloud technologies.
- Experience working with different operating systems as an administrator or support professional.
- Ability to work independently in a dynamic evolving environment.
- A proactive mindset strong problem-solving skills and willingness to continuously learn.
- Experience in Agile/Scrum environments is a plus.
Your language profile:
- Fluent in Italian (spoken and written).
- Good command of English (spoken and written) as you will collaborate with international colleagues.
Why You Should Join Us
- Be part of an ambitious growth journey and join a global community of driven bold entrepreneurial yet humble Epassians in a company that is constantly evolving.
- Work with a clear purpose boosting everyday wellbeing and create a meaningful positive impact on both individuals and society.
- Thrive in an open and inclusive culture with low hierarchy where relationships are built on respect camaraderie and shared successes and challenges.
- Come as you are well bring out the best in you and support your personal and professional growth.
- Join a fast-growing tech company with a strong financial foundation offering opportunities to grow and make an impact together with us.
- Benefit from an inspiring and supportive work environment where employee wellbeing is a true priority.
- Contribute to solidifying our position as the number one player in Europes employee benefit market and help shape the next wave of success.
Required Experience:
IC
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
About Company
About the company Epassi’s purpose is to boost everyday well-being . We are a leading provider of employee benefit solutions in Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. ... View more
