Certified Pharmacy Technician I

Boston Medical Center (BMC) is more than a hospital. Its a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Certified Pharmacy Technician I
Department: Pharmacy
Schedule: Full Time 40 hours (Rotating Day Evening Weekends)

POSITION SUMMARY:

The Pharmacy Technician I is responsible for providing pharmacy services which include but are not limited to preparing and distributing pharmaceuticals performing inventory control and providing customer service maintaining pharmacy records and operating and monitoring pharmacy automated technology systems. The Pharmacy Technician I works under the direct supervision of the Pharmacist and/or the Pharmacy Technician Supervisor to ensure delivery of high quality patient focused pharmacy services.

• Performs data entry tasks such as prescription transcription and entry resolve third party insurance claim issues contacts providers as appropriate for the pharmacist while maintaining customer / patient confidentiality.
• Prepares prescription orders in a timely manner; retrieves counts measures and prepares medications solutions ointments and other compounds as directed. Ensures all work is checked by a pharmacist.
• Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes such as ensuring the prescription is dispensed to the correct patient at the point-of-sale in a professional and courteous manner
• Greets customers and provide a positive customer service experience by answering telephone calls from patients physicians and fellow employees assisting them with their questions problems and complaints in a manner consistent with hospital core values. . Refers patients and visitors to pharmacist or manager on matters requiring their attention.For Out-patient areas:
• Communicates to pharmacists and/or pharmacy technician supervisor on malfunctioning equipment and unsafe working conditions.
• Assists the department with maintaining inventory levels pulls outdated / recalled merchandise as directed.
• Maintains own professional and specialized competency including the following:
  • Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.
  • Maintains and displays appropriate knowledge of developments in the field through continuing education reviewing pertinent literature and/or by attending professional meetings.
  • Attends and participates in hospital and other management training and development workshops.
  • Must have/maintain national technician certification through PTCB or exCPT
• Maintains excellent familiarity with appropriate department policies and procedures including adhering to the following:
  • Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members floating adjusting assignments etc.
  • Maintains all designated medical information confidential as per established protocols.
  • Maintains work environment in a clean and orderly fashion.
  • Conforms to hospital standards of performance and conduct including those pertaining to patient rights so that the best possible customer service and patient care may be provided.
  • Utilizes hospitals behavioral standards as the basis for decision making and to support the department and the hospitals mission and goals.
  • Follows established hospital infection control and safety procedures.

OTHER DUTIES:
Performs other duties as needed.

Must adhere to all of BMCs RESPECT behavioral standards.

JOB REQUIREMENTS

EDUCATION:

• Requires a high school diploma (or State accepted equivalency).

CERTIFICATES LICENSES REGISTRATIONS REQUIRED:

• Must be registered as a Pharmacy Technician with the Massachusetts Board of Pharmacy or have a Massachusetts Pharmacy Intern License.
• Must have/maintain national technician certification through PTCB or exCPT or within 6 months from start date.

EXPERIENCE:

• None required; 6 months - 1 year experience preferred.

KNOWLEDGE AND SKILLS:

• Work requires effective interpersonal skills to interact appropriately with hospital staff patients families/visitors physicians colleagues and others.
• Ability to speak the English language read interpret and follow complicated verbal and written instruction with precision accuracy and dependability.
• Additional language skills (beyond that of English) appropriate to the patient population served is very helpful.
• Ability to multi-task prioritize essential tasks and meet deadlines.
• Strong match skills required; ability to perform work accurately and pay attention to details including being able to perform basic mathematical functions (addition subtraction multiplication division ratios/proportions).
• Basic computer proficiency inclusive of ability to access enter and interpret computerized data/information.
• Must maintain the required level of competency to perform the essential duties and responsibilities.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience and licensure/certifications directly related to position addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) contract increases Flexible Spending Accounts 403(b) savings matches earned time cash out paid time off career advancement opportunities and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.