SeniorService Engineer

GEA

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profile Job Location:

Shah Alam - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Responsibilities / Tasks

Senior Service Engineer is responsible for delivering high-quality technical support and service to GEA customers. This includes installation commissioning troubleshooting maintenance and repair of GEA equipment and systems. The role ensures customer satisfaction through timely and professional service while adhering to safety and quality standards.

Main Responsibilities:

  • Installation & Commissioning:Install and commission high-speed separators and associated systems at customer sites.
  • Servicing & Repair:Perform preventive and corrective maintenance troubleshooting and repair of high-speed rotating equipment especially separators.
  • Technical Support:Provide on-site and remote technical assistance to customers. Create technical tickets with the factory for clarification via GEA CRM.
  • Training:Conduct training sessions for customers on equipment operation and maintenance.
  • Documentation & Reporting:Create and maintain project documentation service reports and task other engineering projects as required.

Key Knowledge & Skills:

  • Technical Expertise:
    • Mechanical engineering fundamentals.
    • Basic electronics ability to read electrical schematics and technical documentation.
    • Knowledge of pneumatics and process automation.
    • Experience in installation troubleshooting and maintenance of high-speed rotating equipment (especially separators).
  • Industry Knowledge:
    • Experience with Palm Oil Refinery processes is a strong advantage.
  • Safety:
    • Understanding of safety and occupational health standards.
  • Soft Skills:
    • Analytical thinking and problem-solving mindset.
    • Attention to detail and strong teamwork skills.
    • Excellent communication with clients and colleagues.
    • Goal- and results-oriented motivated to learn and teach.
    • Ability to perform under pressure multitask and take responsibility.
    • Punctuality honesty and professionalism.

Your Profile / Qualifications

  • Diploma/Degree in Mechanical Electrical or Mechatronics Engineering (or equivalent).
  • Minimum 57 years of relevant experience in industrial equipment servicing.
  • Willingness to travel extensively and work on-site at customer facilities.
  • Valid driving license.

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Required Experience:

Senior IC

Responsibilities / TasksSenior Service Engineer is responsible for delivering high-quality technical support and service to GEA customers. This includes installation commissioning troubleshooting maintenance and repair of GEA equipment and systems. The role ensures customer satisfaction through time...
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Key Skills

  • Internship
  • Corporate Sales
  • Information Technology Sales
  • Actuary

About Company

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GEA makes an important contribution to a sustainable future with its solutions and services, particularly in the food, beverage and pharmaceutical sectors.

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