Role Overview
We are looking for a Office Executive to manage inbound leads customer communication and inside sales operations. This role focuses on B2B lead handling customer follow-ups quotation preparation digital lead platforms and coordination with the field sales team to ensure timely conversion and customer satisfaction.
Key Responsibilities (KRA)
Lead Management & Customer Handling
- Respond promptly to customer enquiries via phone WhatsApp email and B2B portals
- Handle and qualify domestic B2B leads received from platforms such as:
- IndiaMART
- TradeIndia
- Justdial
- Maintain lead data follow-ups and status tracking in CRM / Excel
Sales Coordination
- Prepare quotations price sheets and basic commercial proposals
- Transfer qualified and mature leads to the field sales / regional sales team
- Coordinate with internal teams for technical inputs drawings and delivery timelines
Digital & Marketing Support
- Execute WhatsApp marketing and email campaigns as per company guidelines
- Assist in email marketing follow-up mailers and customer communication
- Support sales promotions and product information sharing
Exhibitions & Presentations
- Assist in trade exhibitions client presentations and lead capture
- Follow up on exhibition-generated leads and ensure proper handover
Reporting & Documentation
- Maintain daily / weekly lead and activity reports
- Ensure accurate documentation enquiry records and communication logs
Requirements
Mandatory Eligibility Criteria (Strict Non-Negotiable)
Candidates must meet ALL conditions below:
Experience
- Minimum 2 years of relevant experience in:
- Inside sales / sales coordination / B2B lead handling
- Building materials construction products or industrial products
Education
- Continuous regular education only
- No education gap
- No correspondence / distance / open university qualifications
Employment Type
- No freelancers
- No independent consultants
- Must be a full-time salaried professional
Skills & Requirements
- Strong verbal and written communication skills
- Experience handling high-volume B2B leads
- Good command over MS Excel email drafting WhatsApp Business
- Ability to coordinate between customers and sales teams
- Professional customer-oriented approach
- Willingness to learn technical products and specifications
Benefits
Compensation & Benefits
Probation Period
Post-Confirmation
Why Join Dudhi Industries
- Exposure to infrastructure & construction projects across India
- Strong product portfolio in advanced composite materials
- Stable organization with structured sales processes
- Learning opportunity across sales marketing and customer handling
Required Skills:
Experience: Minimum 2 years of recent experience in a manufacturing plant Skills Required: Shop-floor supervision and manpower handling Understanding of manufacturing processes Basic quality and safety awareness Reporting and documentation skills Willingness to work in shifts if required
Role OverviewWe are looking for a Office Executive to manage inbound leads customer communication and inside sales operations. This role focuses on B2B lead handling customer follow-ups quotation preparation digital lead platforms and coordination with the field sales team to ensure timely conversio...
Role Overview
We are looking for a Office Executive to manage inbound leads customer communication and inside sales operations. This role focuses on B2B lead handling customer follow-ups quotation preparation digital lead platforms and coordination with the field sales team to ensure timely conversion and customer satisfaction.
Key Responsibilities (KRA)
Lead Management & Customer Handling
- Respond promptly to customer enquiries via phone WhatsApp email and B2B portals
- Handle and qualify domestic B2B leads received from platforms such as:
- IndiaMART
- TradeIndia
- Justdial
- Maintain lead data follow-ups and status tracking in CRM / Excel
Sales Coordination
- Prepare quotations price sheets and basic commercial proposals
- Transfer qualified and mature leads to the field sales / regional sales team
- Coordinate with internal teams for technical inputs drawings and delivery timelines
Digital & Marketing Support
- Execute WhatsApp marketing and email campaigns as per company guidelines
- Assist in email marketing follow-up mailers and customer communication
- Support sales promotions and product information sharing
Exhibitions & Presentations
- Assist in trade exhibitions client presentations and lead capture
- Follow up on exhibition-generated leads and ensure proper handover
Reporting & Documentation
- Maintain daily / weekly lead and activity reports
- Ensure accurate documentation enquiry records and communication logs
Requirements
Mandatory Eligibility Criteria (Strict Non-Negotiable)
Candidates must meet ALL conditions below:
Experience
- Minimum 2 years of relevant experience in:
- Inside sales / sales coordination / B2B lead handling
- Building materials construction products or industrial products
Education
- Continuous regular education only
- No education gap
- No correspondence / distance / open university qualifications
Employment Type
- No freelancers
- No independent consultants
- Must be a full-time salaried professional
Skills & Requirements
- Strong verbal and written communication skills
- Experience handling high-volume B2B leads
- Good command over MS Excel email drafting WhatsApp Business
- Ability to coordinate between customers and sales teams
- Professional customer-oriented approach
- Willingness to learn technical products and specifications
Benefits
Compensation & Benefits
Probation Period
Post-Confirmation
Why Join Dudhi Industries
- Exposure to infrastructure & construction projects across India
- Strong product portfolio in advanced composite materials
- Stable organization with structured sales processes
- Learning opportunity across sales marketing and customer handling
Required Skills:
Experience: Minimum 2 years of recent experience in a manufacturing plant Skills Required: Shop-floor supervision and manpower handling Understanding of manufacturing processes Basic quality and safety awareness Reporting and documentation skills Willingness to work in shifts if required
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