HR-Retail Niche Electronics-Surat-1L

Surat - India

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

HR-Retail / Niche Electronics-Surat-1L

Experience: 6-10 yearsof HR experience preferably in retail FMCG QSR or multi-location operations

Role Overview

Company is seeking an experienced HR Managerto lead end-to-end HR operationsacross 60 retail stores and 24 service centres. This role requires strong hands-on expertise in payroll and statutory compliance proven experience in managing a large geographically dispersed workforce and the ability to partner strategically with business leaders. The incumbent will play a critical role in building scalable HR processes strengthening employee engagement and supporting business growth through effective people practices.

Key Result Areas (KRAs)

1. Payroll & Compliance Management

Ensure accurate and timely payroll processing for store and service centre employees
Manage statutory compliances including PF ESIC PT LWF Gratuity and other applicable labour laws
Coordinate with payroll vendors and the finance team for reconciliations and audits
Address payroll-related queries corrections and employee grievances
Ensure zero non-compliance penalties or statutory delays across locations
Maintain statutory registers records and compliance documentation

2. End-to-End HR Operations

Oversee the complete employee lifecyclefrom hiring to exit
Manage onboarding confirmations transfers promotions increments and separations
Ensure accurate HR documentation employee records and HRIS data
Standardize and implement HR processes across all stores and service centres

3. Talent Acquisition & Manpower Planning

Partner with business heads to plan store-wise and centre-wise manpower requirementsand ensure sufficient strength is maintained
Drive bulk hiring for frontline roles and lateral hiring for critical positions
Engage in setting up efficient process for screening of potential hiring to ensure job-fit for the candidates
Monitor and reduce time-to-hire and attrition especially in store operations
Strengthen employee referral programs and local hiring channels

4. Employee Engagement & Retention

Design and execute engagement initiatives suitable for frontline field and store staff including arranging and managing R&R programs
Conduct employee engagement surveys analyze insights and drive action plans
Handle employee grievances with a structured fair and empathetic approach
Foster a positive performance-driven and disciplined workplace culture

5. Performance Management & People Development

Drive goal setting performance reviews and appraisal cycles
Coach managers in identifying and developing high-potential employees
Design and execute basic learning and development initiatives
Support career progression and succession planning for key roles

6. HR Policy & Governance

Draft review and implement HR policies aligned with business and statutory requirements
Ensure adherence to company policies including Zero Tolerance POSH and Code of Conduct
Act as the custodian of HR governance ethics and compliance

7. Strategic HR & Leadership Support

Partner with leadership on organization design productivity improvement and cost optimization
Use HR data and dashboards to provide insights on attrition manpower and performance trends
Support business expansion and new store/service centre setups with scalable HR strategies
Act as a trusted HR advisor to cluster managers and leadership team

8. Team & Stakeholder Management

Lead guide and develop the HR team across regions
Work closely with store managers service heads finance teams and external consultants
Ensure consistent and effective HR service delivery across all locations

Qualifications & Experience

MBA / MSW / PGDM in Human Resourcesor equivalent
6-10 yearsof HR experience preferably in retail FMCG QSR or multi-location operations
Strong hands-on experience in payroll processing and statutory compliances
Proven capability in managing large frontline workforcesacross multiple locations
Sound knowledge of Indian labour laws and HR best practices
Strong stakeholder management problem-solving and communication skills
Ability to balance operational excellence with strategic HR thinking

Required Skills:

Payroll & Compliance ManagementTalent Acquisition & Manpower PlanningHR Policy & Governance

HR-Retail / Niche Electronics-Surat-1L Experience: 6-10 yearsof HR experience preferably in retail FMCG QSR or multi-location operations Role Overview Company is seeking an experienced HR Managerto lead end-to-end HR operationsacross 60 retail stores and 24 service centres. This role requires strong...