Salesforce sales and Service Cloud Senior Developer
Job Summary
Role : Salesforce Sales and Service Cloud Senior Developer
Company Name : WillWare Technologies
Work Model : Hybrid / Fulltime
Experience : 5 Years
Work Location : Bangalore / Hyderabad / Noida / Delhi NCR / Chennai / Pune
Job Description:
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Implement and support Salesforce Sales Cloud and Service Cloud
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Gather business requirements and translate them into Salesforce solutions
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Configure Leads Accounts Contacts Opportunities Quotes and Forecasting
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Configure Cases Queues Assignment Rules Escalations and Entitlements
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Design and optimize Service Console and Sales Console
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Implement Automation using Flows Process Builder and Validation Rules
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Create and manage Reports & Dashboards
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Configure Security Profiles Roles Permission Sets
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Support data migration using Data Loader
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Work on integrations using REST APIs (basic to intermediate)
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Perform UAT deployment and L2/L3 production support
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Collaborate with business stakeholders and technical teams
Required Skills & Experience
Sales Cloud Skills
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Lead Management & Assignment Rules
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Opportunity Management & Sales Processes
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Quotes Price Books Products
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Forecasting & Territory Management
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Reports & Dashboards
Service Cloud Skills
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Case Management
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Omni-Channel Routing
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CTI / Softphone Integration (basic exposure)
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Service Console
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Knowledge Management
Required Skills:
SalesforceSalesforce sales cloudsalesforce service cloudApexLWC