Hotel Manager
Share
Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Hotel Manager
We are looking for Hotel Manager who will be responsible for overseeing the daily operations of a luxury five-star hotel ensuring exceptional guest experiences operational excellence and profitability. This role requires strong leadership attention to detail and a deep understanding of luxury hospitality standards.
Key Responsibilities:
- Oversee all hotel departments including Front Office Housekeeping Food & Beverage Spa Maintenance and Security
- Ensure smooth day-to-day operations in line with five-star service standards
- Monitor service quality and guest satisfaction across all touchpoints
- Ensure personalized high-quality guest service at all times
- Handle VIP guests special requests and escalated guest concerns professionally
- Maintain and enhance the hotels luxury brand image
- Recruit train coach and evaluate department heads and staff
- Foster a culture of professionalism teamwork and service excellence
- Ensure staff compliance with grooming behavior and service protocols
- Assist in budgeting forecasting and cost control
- Monitor departmental expenses and optimize operational efficiency
- Support revenue management strategies to maximize occupancy and profitability
- Ensure compliance with health safety and legal regulations
- Maintain brand standards and prepare for audits and inspections
- Implement and monitor standard operating procedures (SOPs)
- Collaborate with Sales and Marketing teams to attract high-end clientele
- Support promotions events and partnerships aligned with the luxury market
Qualifications :
Your experience and skills include:
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum 510 years of experience in luxury hotel operations with management experience in a five-star property - preferably having leading experiences in Food and Beverage area.
- Strong knowledge of luxury service standards and guest relations
- Experience managing multi-department operations
- Exceptional leadership and interpersonal skills
- Strong problem-solving and decision-making abilities
- Excellent communication skills (multilingual preferred)
- Financial acumen and operational awareness
- High attention to detail and commitment to excellence
Additional Information :
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Food Handling
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- GM Vehicles
- Management Experience
- Profit & Loss
- Revenue Management
- Hotel Management
- Operations Management
- Budgeting
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
