We are seeking a motivated and detail-oriented Customer Support Assistant to join our team in Fort Worth TX. This role is essential in delivering outstanding service and support to our students and partners. The ideal candidate is proactive professional and passionate about helping others while contributing to a positive and efficient customer experience.
Responsibilities
Serve as a primary point of contact for customer inquiries via phone email and internal systems
Provide accurate information regarding programs services and processes
Assist customers with questions concerns and general support needs
Maintain clear and professional communication at all times
Update and manage customer records with accuracy and confidentiality
Collaborate with internal teams to ensure timely issue resolution
Support administrative tasks related to customer service operations
Qualifications :
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to multitask and work effectively in a fast-paced environment
Professional demeanor with a customer-focused mindset
Strong attention to detail and problem-solving skills
Ability to work independently as well as part of a team
Additional Information :
Competitive salary ($45000 $49000 annually)
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Skill development and ongoing learning opportunities
Stable full-time employment
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more