We are currently seeking a Customer Support Assistant to join our team in Lawrence MA. This role is ideal for someone who is organized proactive and passionate about delivering outstanding customer experiences. The Customer Support Assistant will serve as a key point of contact ensuring smooth communication and efficient support across daily operations.
Responsibilities
Assist customers with inquiries requests and general support needs
Maintain clear and professional communication across internal teams
Accurately document interactions and update internal records
Support daily operational tasks to ensure a high standard of service
Identify opportunities to improve customer satisfaction and workflows
Handle administrative support related to customer service processes
Qualifications :
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional attitude with a customer-focused mindset
Ability to work independently and collaboratively in a team environment
Strong problem-solving skills and attention to detail
Comfortable working in a fast-paced professional setting
Additional Information :
Competitive salary ranging from $47000 to $51000 per year
Full-time position with long-term stability
Growth opportunities within a expanding organization
Professional training and skill development
Supportive and collaborative work environment
Valuable experience in customer support and business operations
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more