We are seeking a dedicated and detail-oriented Client Support Associate to join our Austin-based team. This role is essential in maintaining strong relationships with our clients by providing timely accurate and professional support. The ideal candidate is communicative organized and motivated to deliver a high-quality client experience in a fast-paced environment.
Responsibilities
Serve as a primary point of contact for client inquiries and support requests
Provide clear professional and solution-oriented communication
Maintain accurate records of client interactions and follow-ups
Collaborate with internal teams to ensure client needs are met efficiently
Assist with account updates service coordination and general client assistance
Uphold company standards for service quality and professionalism
Qualifications :
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional demeanor with a client-focused mindset
Ability to multitask and prioritize effectively
Comfortable working both independently and within a team
Proficiency with basic computer systems and office tools
Additional Information :
Competitive salary ($50000 $54000 annually)
Opportunities for career growth and internal advancement
Skill development and hands-on professional training
Supportive and collaborative work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more