Lead Pega System Architect

What success looks like in this role:

Role Summary

The Pega Lead System Architect (LSA) provides technical delivery solution and engagement leadership across large-scale government Pega programs. The role is accountable for defining enterprise-grade architecture leading Pega Constellation adaptation and partnering with senior stakeholders to translate long-term business strategy into effective Pega solutions.

The LSA leads high-performing delivery teams supports technical delivery across environments (dev/test/prod) defines architecture standards and ensure high availability performance and security of the Pega platform and its integrations.

What success looks like in this role

• Lead solution architecture and detailed design for Pega applications using Pega Constellation
• Define case data integration and UI design patterns aligned to Constellation and Pega guardrails
• Plan and execute Pega platform migrations with minimal business disruption
• Design implement and operationalize integrations with external platforms including Kafka (event streaming) ElasticSearch REST / SOAP services and enterprise data sources
• Define and enforce:
  • Application and ruleset layering standards
  • Reuse and framework patterns
  • CI/CD and deployment strategies across multi-environment landscapes
• Conduct architecture design and code reviews to ensure authoring quality and consistency
• Mentor and guide CSSAs System Architects and development teams
• Collaborate with Product Owners Infrastructure Security and Operations teams to ensure alignment with business outcomes security and compliance requirements

You will be successful in this role if you have

• Led at least one end-to-end Pega Customer Service implementation
• Proven experience driving Pega Constellation implementation
• Deep understanding of Pega platform internals integration patterns and deployment pipelines
• The ability to balance delivery speed with long-term maintainability and upgrade readiness
• Confidence leading technical discussions with architects developers and senior stakeholders
• Strong hands-on capability in Pega latest features
• A quality-first mindset with a strong focus on guardrails reuse and platform health

#LI-ND1

You will be successful in this role if you have:

Mandatory

• Pega Lead System Architect (LSA) certification
• 10 years of hands-on experience delivering large-scale Pega implementations
• Strong expertise in:
  • Pega Customer Service and Government solutions
  • Pega Constellation (DX API Views Data-driven UI)
  • Enterprise integration (REST SOAP RDBMS)
• Strong experience in:
  • Solution design estimation and delivery leadership
  • Migration of data into Pega based solutions
  • Handling non-functional requirements (performance security scalability)
• Strong communication skills with the ability to mentor teams and influence technical direction
• Experience in Government environments and Agile delivery methods
• Experience leading onshore and offshore delivery teams

Desirable

• Hands-on experience designing solutions using Pega Constellation architecture
• Experience on Pega Blueprint and Gen AI capabilities.
• Experience with Australian Government platforms or agencies
• Exposure to cloud deployments (AWS / Azure / Government Cloud)

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