Senior Zoho Consultant Delivery Lead

ThoughtLogik is a leading premium Zoho partner in the UK specialising in delivering strategic high-impact solutions for mid-sized and large organisations across the UK and Europe.

You will also play a key role in strengthening ThoughtLogiks Zoho Centre of Excellence (CoE) driving delivery standards best practices and team capability.

Requirements

Client Consulting & Solution Leadership

• Lead end-to-end Zoho implementations across the Zoho ecosystem including CRM & Sales apps Creator & dev suite Desk Books Inventory & Finance apps People & HR apps Analytics Marketing apps.
  
• Work directly with UK and European clients to understand requirements and design scalable solutions
  
• Act as the senior functional authority and trusted advisor on assigned projects
  

Delivery & Project Leadership

• Deliver multiple Zoho projects in parallel owning scope milestones risks and quality
  
• Coordinate with internal teams third-party vendors and client stakeholders
  
• Proactively identify and resolve delivery risks
  

Communication & Stakeholder Management

• Serve as the primary point of contact for senior client stakeholders
  
• Lead workshops demos and regular delivery updates
  
• Maintain strong client relationships through clear confident communication
  
• Requires working-hours overlap with UK business hours
  

Team Leadership & CoE Ownership

• Lead and mentor a team of 1015 consultants and developers
  
• Review solution designs and delivery outputs
  
• Support onboarding grooming and performance development
  
• Contribute to Zoho CoE initiatives including best practices reusable solutions internal standards and knowledge sharing
  

Training & Adoption

• Lead end-user and admin training
  
• Drive adoption by aligning solutions with real business processes
  
• Continuously improve delivery efficiency and solution quality
  

• 6 years of hands-on Zoho implementation experience
  
• Strong expertise across the Zoho One ecosystem
  
• Proven experience leading teams and mentoring consultants
  
• Experience managing multiple projects simultaneously
  
• Excellent communication and stakeholder management skills
  
  

Nice to Have

• Zoho certifications (CRM Creator Analytics etc.)
  
• Prior experience working with UK or European clients
  
  

Personal Attributes

• Leadership mindset with a strong sense of ownership
  
• Self-driven proactive and delivery-focused
  
• Calm under pressure and confident in decision-making
  
• High attention to detail with a strategic outlook
  
• Passionate about mentoring and team development
  

Benefits

What We Offer

• Competitive Salary and benefits package
  
• Opportunity to lead high-impact Zoho projects for international clients
  
• Clear growth path into Solution Architect / Practice Lead roles
  
• Exposure to Zoho CoE initiatives and strategic delivery
  
• Collaborative and growth-oriented work culture