Account Coordinator, Ottawa

How youll make an impact at Paulas Choice:

The Account Coordinator (AC) is acosmetics retailfocused individual who partners with their leader to drive sales revenue in a multi-door roleis responsible forbuilding strong retailer relationshipstrainingand coaching in-store associates modeling successful side-by side selling in storesplanningand executing in-store eventsmaintainingand upholding merchandising standards plus leading promotionalactivitiesand product launch initiatives to reach sales targetsat Sephora.

As a Cosmetics Retail focused Account Coordinator a typical day might include a mix of the following:

Strategy/Administrative

• In partnership with leader develop territory strategy to reach Sephora sales target and provide growth YOY assuring focus on elevating the brand awareness to reach maximum ROI.
• Plan and execute territory event door strategy to provide YOY growth and deliver weekly results and feedback to leadership.
• Plan schedule and execute territory call cycle for maximum business growth.
• Track sales and training performance and communicate opportunities to leader.
• Participate in Monthly B&M meetings and communicate any business opportunities within territory.
• Maintain organization to ensure deadlines are being met including but not limited to calendars T&E budgets weekly sales recaps event recaps store visit recaps store visit schedules travel bookings and other administrative responsibilities.

HR/Communication

• Participate in regular touch bases with team to assure strong communication and partnership alignment.
• Diplomatically address and resolve any store level challenges to maintain strong relationships and ensure solid brand integrity.

Training Support

• Participate in product training webinars in-person trainings and special education focused events to build expertise in the brand and category.
• Execute successful implementation of all sales and training support tools in regard to new product launches and daily in-store visits to achieve 5-star service survey scores.
• In partnership with the leader and Education team support the execution of elevated training opportunities.

Sales Support

• Plan and execute in-store events like HUB & Brand Experience events and provide in-store partnership to achieve sales targets.
• Partner with stores to plan and execute successful Event-in-a-Box events.
• Communicate all store level feedback in a timely manner.
• Maintain the highest level of standards to all visual merchandising guidelines and in-store activations.
• Conduct regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities and event strategies to drive retail sales growth.
• Manage any out of stock or visual merchandising needs with retail partners while following all retailer brand guidelines.

The Details:

• Hours: Full-time role that will require flexibility to work some evenings weekends and some holidays
• Physical requirements: Ability to lift 25 pounds and stand up to 8 hours on your feet in stores
• Travel requirements: Up to 80 % travel territories can vary based on geographical areas and are subject to change based on business needs (*Transportation costs policy will be covered in the interview process)
• 20% Office/ Administrative Time: Store Communications onboarding & ongoing training booking in-store visits expense reports store visit and event recaps etc.
• One annual cross-border travel trip with overnight stays is required for company conference
• This Canada-based role is located in the Greater Ottawa Area. Successful candidates must reside within the territory and possess practical knowledge of local transportation and mobility requirements.
• This is a retail facing position and not a spa/medical salefocused role

What youll bring to the table:

• 2 years minimum of beauty industry experienceor equivalently relevant qualified experience
• 1 years minimum of managing a multi-door multi-retailer territory
• 1 years minimum of retail sales and training experience in a Sephora environment
• Ability to travel within your region 80% of the time
• Must have proof of insurance current and valid drivers license and reliable means of transportation
• Knowledge of skincare cosmetics clinical techniques and procedures along with business terminology
• 1 years Sephora EDU portal OLR/ scheduling experience
• Ability to work a flexible schedule including weekends evenings and holidays
• Superior selling skills with proven ability to set and achieve sales goals
• Effective and engaging training skills that deliver consistent sales results
• Proven ability to build relationships drive sales and provide outstanding customer service
• Exceptional time management skills
• Ability to work both autonomously as well as with a team
• Strong analytical skills
• Ability to quickly learn new technology and effectively use that technology to meet the demands of the role
• Experience with Microsoft Office skills including PowerPoint Word Excel & Outlook
• Flexible and amenable to changes in a fast-paced high-growth environment. Must be able to multi-task while accommodating changing priorities

*Note: Benefit breakdown specific to CA market and full-time Paulas Choice employees to be covered within the interview process.