US Handbag Trainer
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
$ 58700 - 72100
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
With innovative and exciting operational initiatives the Authentication Operations team is a fast-paced and passion-filled team to be a part of! This team has optimally launched watches handbags sneakers trading cards and apparel authentication in the US CA AU UK DE and JP in under four years. We are a group of outstanding and diverse teammates who together make a complete business unit and are seeking a Handbag Trainer for our global operations!
The Handbag Trainer will be an essential contributor to eBays training initiatives specifically within the scope of the Authenticity Guarantee for luxury categories such as handbag and accessories. This position entails the crafting and delivery of engaging high-impact training sessions that are designed to bolster the knowledge and competencies of authenticators across multiple warehouse sites. The role demands a collaborative approach to support and enhance onboarding processes ongoing education and performance-based coaching strategies. The Trainer will be directly overseen by the Category Lead for Handbags/Accessories/Apparel Training ensuring alignment with broader departmental goals and standards. Through these efforts the Trainer will play a pivotal role in driving operational excellence and maintaining eBays commitment to authentic product experiences in the luxury market.
Key Responsibilities:
Training Delivery
Lead engaging in-person and virtual training sessions for global sites including onboarding product expansions and refresher courses.
Conduct practical evaluations during the hiring process and deliver tailored training to new and existing team members.
Materials & Program Development
Collaborate on the creation of training resourcesjob aids e-learning and live trainingtailored to authentication needs and trends.
Maintain up-to-date guides and design creative training methods based on launches expansion plans and risk areas.
Assessment & Coaching
Develop and administer tier-based assessments with the Category Lead and LMS Manager; track authenticator progression and performance.
Provide ongoing coaching and constructive feedback; document growth areas and improvement opportunities for each authenticator.
Authentication Support
Provide hands-on authentication support when needed to assist team operations prioritizing accuracy and speed.
A comprehensive up-to-date command of fashion history brands materials construction details and hallmark identifiers.
Strong sourcing skills with a high standard for accuracy including cross-referencing multiple sources documenting findings and maintaining clear provenance trails.
Virtual authentication support for our global teams with a 24 business hour resolution time
Reporting & Cross-Functional Collaboration
Report progress risks and insights weekly to leadership; support onboarding for new sites or categories as assigned.
Manage training projects effectively while fostering relationships with cross-functional teams and sharing documentation with key stakeholders.
Maintain up to date training records in LMS for multiple authenticators and hubs.
Additional Responsibilities
On-site position based in Moonachie NJ or Las Vegas NV with travel as needed for training.
Requires up to 25-50% travel annually (domestic and international).
What you will bring:
Expertise in luxury handbag authentication with bonus points for apparel and accessories experience
A sharp eye for industry trends new drops and emerging product lines
2 years of experience in training teaching or authentication
Confidence in delivering engaging learning experiences for adult learners both in-person and virtually
A collaborative approach and the ability to build strong relationships across global teams
Familiarity with instructional design principles and assessment development
Excellent communication and interpersonal skills
Strong analytical thinking with the ability to work independently and influence outcomes
A commitment to championing diversity equity and belonging
Proficiency in Google Suite and familiarity with Workday LMS or similar learning platforms
Flexibility with last minute schedules and travel changes.
The base pay range for this position is expected in the range below:
$58700 - $72100Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
Please see the Talent Privacy Noticefor information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
