Regional Trainer

A Regional Trainer at Somfy would be responsible for developing and delivering technical product training to customers partners and internal staff within a specific geographical area or national. This role is vital for ensuring that all stakeholders are proficient in the installation use and troubleshooting of Somfys motorization and smart home solutions.

• Deliver Training: Conduct one-on-one group or virtual training sessions on proper procedures to program and control Somfy motors and control systems (RTS Zigbee SDN POE and standard motors).
• Travel Logistics: Arrange and manage travel (flights hotels etc.) and travel to various client/implementation sites potential travel up to 50%.
• Content Development: Assist in creating and updating training materials outlines and presentations.
• Technical Support: Providing expert technical advice and problem-solving support sometimes on-site with a view toward educating customers and resolving issues.
• Evaluation and Reporting: Assessing the effectiveness of training programs through feedback and performance metrics and adjusting programs as necessary to ensure continuous improvement.
• Documentation: Maintaining accurate records of training activities certifications and customer interactions within a CRM system.
• Collaboration: Working closely with sales marketing and product management teams to ensure alignment on product information market trends and customer support.
• Learning Management System (LMS): Maintaining and updating content on our LMS for internal and external use.

Qualifications :

• Experience: Significant technical experience (5 years) in a relevant industry such as window covering electrical IT or smart home technology.
• Technical Savvy: A deep understanding of Somfy motors controls and home automation systems.
• Communication Skills: Excellent public speaking presentation and interpersonal skills with the ability to simplify complex technical information for diverse audiences. Proficiency with English. Spanish or French is a plus.
• Travel: Willingness to travel frequently within the designated region to customer sites and different company locations.
• Organizational Skills: Strong ability to work independently prioritize tasks and manage logistics for training events. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

The protection of our candidates personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system and not by email or postal.

Remote Work :

Yes

Employment Type :

Full-time