DescriptionWe are seeking a strategic operationally minded Director of Technology Enablement on behalf of our client. This role exists to ensure the agencys investments in platforms like HubSpot ClickUp GA4 and Pitchbox directly support scale margin and productivity not overhead.
The Director will own platform configuration integration adoption and ROI measurement across internal teams creating measurable impact across delivery sales finance and operations. This position is intentionally structured to promote to VP of Technology Enablement within 1218 months based on business outcomes.
RequirementsPlatform Configuration & Best-Practice Enablement
- Audit platforms for misconfiguration underutilized features and inconsistent usage
- Bring platforms (e.g. HubSpot ClickUp Looker Studio) to best-practice usage
- Define how we use this tool documentation
- Eliminate ad hoc workflows
Analytics Measurement & Data Integrity
- Own GA4 GTM Looker Studio and attribution/reporting standards
- Ensure data is accurate actionable and trusted
- Standardize naming conventions event tagging and dashboards
- Drive consistency across reporting systems (Airtable AgencyAnalytics etc.)
Adoption Training & Enforcement
- Define adoption expectations by role (Sales Delivery Ops Finance)
- Build and maintain enablement guides and new-hire onboarding standards
- Measure usage enforce accountability and partner with leadership to ensure compliance
SEO & Outreach Automation (Pitchbox)
- Own and optimize outreach tools (e.g. Pitchbox)
- Standardize prospecting outreach sequencing templates and reporting
- Integrate with SEMrush Ahrefs and broader SEO workflows
Workflow Design & Platform Integration
- Reduce spreadsheet sprawl manual handoffs and duplicate work
- Design clean workflows between HubSpot ClickUp Airtable Reporting and more
- Leverage automation (AirOps) to scale operations efficiently
ROI Labor Efficiency & Margin Tracking
- Translate tech adoption into labor savings capacity gains and margin improvement
- Quantify ROI by platform
- Track and report impact across executive and ops leadership
Expected Outcomes
- 85% adoption of tools and workflows
- Reduced reporting/ops labor across departments
- Trusted analytics across GA4 Looker and internal tools
- Documented tech standards and onboarding
- Platform ROI reporting tied to financial outcomes
- Growth without proportional headcount increases
30-90 Day Onboarding Plan
- First 30 Days: Tech audit configuration review usage metrics tool inventory
- By 60 Days: Standardized documentation training materials workflow drafts
- By 90 Days: Tech stack optimized reporting live adoption monitored ROI tracking operational
Who Youll Work With
- Reports to: COO
- Works cross-functionally with: Sales Ops Delivery Finance and Executive Leadership
- Client-facing: Occasionally (escalations or strategic improvements only)
Qualifications
- 712 years in digital agencies SaaS-enabled services or high-growth ops roles
- Strong operational financial literacy
- Proven ability to drive adoption and enforce standards
- Systems thinker; fluent in platform leverage not just tool setup
- Bachelors degree or equivalent experience in Business Tech Analytics or Ops
Tools & Platforms Youll Own
- CRM: HubSpot
- Project Management: ClickUp
- Analytics: GA4 GTM GSC Looker Studio AgencyAnalytics
- Ops: Airtable
- SEO & Outreach: SEMrush Ahrefs Pitchbox
- AI & Automation: AirOps
- Productivity: Google Workspace
- Finance: QuickBooks (familiarity helpful)
Soft Skills & Competencies
- Ownership mentality
- Operational rigor
- Systems thinking
- Accountability and follow-through
- Critical thinking collaboration adaptability
BenefitsPromotion to VP based on outcomes (not tenure)
Full health dental vision coverage
401(k) with match
2025 PTO days paid holidays parental leave bereavement
Remote eligible with hybrid flexibility
Exposure to leadership and career growth into executive roles
Required Experience:
Director
DescriptionWe are seeking a strategic operationally minded Director of Technology Enablement on behalf of our client. This role exists to ensure the agencys investments in platforms like HubSpot ClickUp GA4 and Pitchbox directly support scale margin and productivity not overhead.The Director will o...
DescriptionWe are seeking a strategic operationally minded Director of Technology Enablement on behalf of our client. This role exists to ensure the agencys investments in platforms like HubSpot ClickUp GA4 and Pitchbox directly support scale margin and productivity not overhead.
The Director will own platform configuration integration adoption and ROI measurement across internal teams creating measurable impact across delivery sales finance and operations. This position is intentionally structured to promote to VP of Technology Enablement within 1218 months based on business outcomes.
RequirementsPlatform Configuration & Best-Practice Enablement
- Audit platforms for misconfiguration underutilized features and inconsistent usage
- Bring platforms (e.g. HubSpot ClickUp Looker Studio) to best-practice usage
- Define how we use this tool documentation
- Eliminate ad hoc workflows
Analytics Measurement & Data Integrity
- Own GA4 GTM Looker Studio and attribution/reporting standards
- Ensure data is accurate actionable and trusted
- Standardize naming conventions event tagging and dashboards
- Drive consistency across reporting systems (Airtable AgencyAnalytics etc.)
Adoption Training & Enforcement
- Define adoption expectations by role (Sales Delivery Ops Finance)
- Build and maintain enablement guides and new-hire onboarding standards
- Measure usage enforce accountability and partner with leadership to ensure compliance
SEO & Outreach Automation (Pitchbox)
- Own and optimize outreach tools (e.g. Pitchbox)
- Standardize prospecting outreach sequencing templates and reporting
- Integrate with SEMrush Ahrefs and broader SEO workflows
Workflow Design & Platform Integration
- Reduce spreadsheet sprawl manual handoffs and duplicate work
- Design clean workflows between HubSpot ClickUp Airtable Reporting and more
- Leverage automation (AirOps) to scale operations efficiently
ROI Labor Efficiency & Margin Tracking
- Translate tech adoption into labor savings capacity gains and margin improvement
- Quantify ROI by platform
- Track and report impact across executive and ops leadership
Expected Outcomes
- 85% adoption of tools and workflows
- Reduced reporting/ops labor across departments
- Trusted analytics across GA4 Looker and internal tools
- Documented tech standards and onboarding
- Platform ROI reporting tied to financial outcomes
- Growth without proportional headcount increases
30-90 Day Onboarding Plan
- First 30 Days: Tech audit configuration review usage metrics tool inventory
- By 60 Days: Standardized documentation training materials workflow drafts
- By 90 Days: Tech stack optimized reporting live adoption monitored ROI tracking operational
Who Youll Work With
- Reports to: COO
- Works cross-functionally with: Sales Ops Delivery Finance and Executive Leadership
- Client-facing: Occasionally (escalations or strategic improvements only)
Qualifications
- 712 years in digital agencies SaaS-enabled services or high-growth ops roles
- Strong operational financial literacy
- Proven ability to drive adoption and enforce standards
- Systems thinker; fluent in platform leverage not just tool setup
- Bachelors degree or equivalent experience in Business Tech Analytics or Ops
Tools & Platforms Youll Own
- CRM: HubSpot
- Project Management: ClickUp
- Analytics: GA4 GTM GSC Looker Studio AgencyAnalytics
- Ops: Airtable
- SEO & Outreach: SEMrush Ahrefs Pitchbox
- AI & Automation: AirOps
- Productivity: Google Workspace
- Finance: QuickBooks (familiarity helpful)
Soft Skills & Competencies
- Ownership mentality
- Operational rigor
- Systems thinking
- Accountability and follow-through
- Critical thinking collaboration adaptability
BenefitsPromotion to VP based on outcomes (not tenure)
Full health dental vision coverage
401(k) with match
2025 PTO days paid holidays parental leave bereavement
Remote eligible with hybrid flexibility
Exposure to leadership and career growth into executive roles
Required Experience:
Director
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