IT Support Specialist – Mac & M365 Environment
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Job Location:
Huntington Beach, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a proactive and detail-oriented IT Support Specialist with a strong background in MacBook support within a Microsoft 365 (M365) environment. The ideal candidate will have hands-on experience supporting macOS devices in a corporate setting with preferred knowledge of Jamf for device management. You will play a key role in ensuring our end-users have a seamless and secure experience with their devices productivity tools and collaboration platforms.
Qualifications :
Key Responsibilities:
- Provide tier 1 support for macOS devices ensuring optimal performance and minimal downtime.- Configure deploy and maintain MacBooks using Kandji or other mobile device management (MDM) tools.
- Mostly provide MacBook device installation and/or uninstallation services
- Support and administer Microsoft 365 applications including Outlook Teams OneDrive SharePoint and Exchange Online.
- Manage user accounts licenses in Azure AD and Microsoft 365 Admin Center.
- Troubleshoot hardware and software issues on MacBooks and escalate complex problems as necessary.
- Handle onboarding and offboarding of employees including provisioning/deprovisioning of hardware and software.
- Document support processes maintain asset inventory and ensure compliance with company IT policies.
- Collaborate with the broader IT team on projects and initiatives that impact end-user computing.
Qualification:
- At least 1 years experience in a similar IT support or helpdesk role primarily focused on macOS.
- Basic understanding of Microsoft 365 apps and services.
- Familiarity with Azure Active Directory and identity/access management.
- Strong troubleshooting and diagnostic skills with the ability to work independently.
- Team works play required and excellent communication and customer service
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
