Coordinator of Discharge Planning PT 2025-6488

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency Surgery Medicine Womens and Childrens Health Intensive Care Mental Health and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits including Health & Dental for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH please visit our website at .

Salary

$44.51 - $52.98

Position Summary:

Reporting to the Manager of Medicine the Coordinator of Discharge Planning facilitates safe efficient and timely discharges within the in-patient Programs. This role focuses on coordinating patient flow from hospital timely access to inpatient beds by reducing avoidable admission delays ensures effective communication among team members and improving the overall patient experience.

Working collaboratively with interdisciplinary teams (physicians nurses allied health professionals patient navigators) and external partners (Ontario Health at Home Community Support Services) the coordinator ensures that discharge planning is timely patient-centered and aligns with best practices. The role promotes smooth care transitions by addressing patient needs capacities and preferences while participating in and/or lead interdisciplinary rounds to enhance patient flow and ensure seamless coordinated discharges.

This individual provides day-to-day support in operational and discharge processes supports key performance indicators related to patient flow and decreasing length of stay assists with data reporting to internal and Ministry stakeholders and supports quality improvement initiatives to streamline transitions in care. The Coordinator of Discharge Planning serves as a navigator and liaison building strong relationships within the hospital teams post-acute sites and community stakeholders to ensure high-quality integrated care delivery. This individual will work closely with post-acute programs (ie rehab) to ensure appropriate and timely access and continue to improve the patients discharge experience.

Working in partnership with the Manager of Medicine and Manager of Allied Health the Coordinator of Discharge Planning will provide input feedback and support operationalize formulating and implementing policies procedures and standards necessary to support excellence in discharge planning and patient flow.

Skills and Qualifications:

• Bachelors Degree in a Health-Related Field Required; Masters Degree Preferred.
• Regulated Health Professional with a current and in good standing registration with a regulatory college (ie RN OT PT SW SLP RD)
• 3-5 Years of Clinical Experience in an Acute Care Hospital Setting
• Demonstrated knowledge of relevant legislation including the Health Care Consent Act Public Hospitals Act Ministry of Health and Long-term care act
• Strong Understanding of patient flow principles length of stay management and capacity planning.
• Demonstrated commitment to excellence in patient care equity and person-centered practices
• Demonstrated knowledge of policy and procedure development and staff education implementation.
• Demonstrated experience collaborating with interdisciplinary teams to complete review and submit applications and related documentation for patient care transitions.
• Strong understanding of Alternate Level of Care (ALC) designation criteria and related data collection and reporting processes.
  
• Demonstrated experience collaborating with interdisciplinary teams in an acute care environment.
• Excellent interpersonal and communication skills with the ability to lead interdisciplinary discussions
• Ability to function effectively in a fast-paced high-pressure environment.
• Strong problem-solving decision-making and conflict resolution skills.
• Highly organized and detail-orientated with excellent time management and prioritization skills
• Skilled in data analysis and KPI monitoring including use of Microsoft Office Suite tools
• Ability to work both independently and collaboratively within a team
• Flexibility and adaptability to the changing needs of an acute care setting
• Demonstrates supportive emotional care to the patient and their family/significant others from all diverse backgrounds
• Demonstrates emotional intelligence to navigate high-stress situations with empathy self-awareness and professionalism ensuring compassionate care for patients and respectful collaboration with colleagues.
• Ability to recognize and manage emotionsboth personal and in others Demonstrates trauma informed care to support a positive patient-centered care environment.
  

• This is a non-union position with no guaranteed fixed hours. Flexibility is required to meet operational vacation coverage may be required.
• Regular attendance and commitment to professional development is required.
• May be required to attend off-site meetings with key stakeholders or participate in quality initiatives beyond program level.

As part of our commitment to the health and safety of our patients staff and community from COVID-19 subject to any accommodation required by applicable human rights legislation Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check as requested by Human Resources in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH) community matters to us. We acknowledge and are grateful for the opportunity to meet work and offer healthcare on what is the traditional territories for the Anishinaabe the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful caring and inclusive workplace; one that generates belonging. We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA communities regardless of race gender sexual orientation gender identity or expression lifestyle age educational background national origin religion neurodiversity or physical ability. We promise to ask if needed and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity Equity and Inclusion

Susan Toth Director of Human Resources

We thank all those who apply however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills education and experience. CMHs AI serves to assist not replace human decision-making with results audited to ensure quality and equity. This initiative reinforces the hospitals commitment to Equity Diversity and Inclusion ensuring the best talent is selected while adhering to its core values.