PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc. or affiliated companies and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience.
Position Title: Office Manager
Reports to: Branch Manager
Starkville Gas is a family-owned business with more than 70 years of experience serving homes and businesses across the Southeast. With over 30 locations in 5 states we are a relationship-driven organization built on strong connections with our employees customers and communities. As part of the Ergon family of companies we combine the responsiveness and personal touch of a family business with the resources and professionalism of a larger organization. Our culture emphasizes safety integrity and teamwork and we are dedicated to supporting employee growth while delivering exceptional service.
Job Summary: Based in Starkville MS our Office Manager is responsible for overseeing daily administrative customer service and billing operations. This role ensures efficient office workflows accurate financial and customer records and high-quality customer service. The Office Manager will work extensively within Cargas Energy software to manage billing accounts receivable customer data and reporting.
Key Responsibilities:
- Oversee daily office operations to ensure efficient workflow confidentiality and compliance with company policies and industry regulations
- Supervise and support office and customer service staff coordinate scheduling correspondence and internal communications
- Maintain office policies procedures documentation and regulatory records including safety and DOT requirements
- Manage customer service operations including account inquiries payments service requests and timely issue resolution
- Maintain accurate customer records service histories and data integrity for accounts pricing deliveries and payments
- Administer billing cycles invoicing payment processing accounts receivable collections and customer credit balances using Cargas Energy
- Prepare reconcile and analyze daily weekly and monthly financial and operational reports; assist with month-end close
- Serve as the primary office subject-matter expert for Cargas Energy including reporting system updates process improvements and staff training
- Coordinate with external accountants management and other stakeholders as needed
Qualifications:
- High school diploma or equivalent
- 3 years of office management or administrative experience
- Experience in accounting billing accounts receivable and basic bookkeeping
- Strong customer service communication organizational and problem-solving skills
- Proficient in Microsoft Office (Excel Word Outlook)
- Professional friendly and patient demeanor
- Supervisory or team leadership experience
- Experience with Cargas Energy or similar energy/propane software preferred
- Experience in the propane fuel or energy industry preferred
What We Offer:
- Competitive pay
- Medical Dental Vision & Life Insurance
- 401 (k) with company match
- Paid time off (PTO)
- Employee propane discount
- Stability support and room to grow
At Ergon Inc. we live by our core values:
- Empowered Service: Together were committed to delivering unparalleled service. We do whats right provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. Thats empowered service.
- Selfless Leadership: We lead with compassion and put those around us before ourselves. We dont say were the experts; we demonstrate it through technical expertise category innovation and care for what we do. We call this selfless leadership.
- Purposeful Growth: We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business but not just growing for the sake of growing but growing in a careful and strategic way.
- Respectful Relationships: And together we foster a culture of respect acceptance and diversity of ideas and of people. Our differences make us stronger. And were united by our shared values always forging respectful relationships.
Come join the team!
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
We are an EEO/AAP employer.
Job Role: Office Manager
Location: Starkville Gas 1424 Louisville Street Starkville MS 39759
Employment offer contingent upon pre-employment drug test background check and MVR.
Required Experience:
IC
PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc. or affiliated companies and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience. Position Title: Office ManagerReports t...
PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc. or affiliated companies and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience.
Position Title: Office Manager
Reports to: Branch Manager
Starkville Gas is a family-owned business with more than 70 years of experience serving homes and businesses across the Southeast. With over 30 locations in 5 states we are a relationship-driven organization built on strong connections with our employees customers and communities. As part of the Ergon family of companies we combine the responsiveness and personal touch of a family business with the resources and professionalism of a larger organization. Our culture emphasizes safety integrity and teamwork and we are dedicated to supporting employee growth while delivering exceptional service.
Job Summary: Based in Starkville MS our Office Manager is responsible for overseeing daily administrative customer service and billing operations. This role ensures efficient office workflows accurate financial and customer records and high-quality customer service. The Office Manager will work extensively within Cargas Energy software to manage billing accounts receivable customer data and reporting.
Key Responsibilities:
- Oversee daily office operations to ensure efficient workflow confidentiality and compliance with company policies and industry regulations
- Supervise and support office and customer service staff coordinate scheduling correspondence and internal communications
- Maintain office policies procedures documentation and regulatory records including safety and DOT requirements
- Manage customer service operations including account inquiries payments service requests and timely issue resolution
- Maintain accurate customer records service histories and data integrity for accounts pricing deliveries and payments
- Administer billing cycles invoicing payment processing accounts receivable collections and customer credit balances using Cargas Energy
- Prepare reconcile and analyze daily weekly and monthly financial and operational reports; assist with month-end close
- Serve as the primary office subject-matter expert for Cargas Energy including reporting system updates process improvements and staff training
- Coordinate with external accountants management and other stakeholders as needed
Qualifications:
- High school diploma or equivalent
- 3 years of office management or administrative experience
- Experience in accounting billing accounts receivable and basic bookkeeping
- Strong customer service communication organizational and problem-solving skills
- Proficient in Microsoft Office (Excel Word Outlook)
- Professional friendly and patient demeanor
- Supervisory or team leadership experience
- Experience with Cargas Energy or similar energy/propane software preferred
- Experience in the propane fuel or energy industry preferred
What We Offer:
- Competitive pay
- Medical Dental Vision & Life Insurance
- 401 (k) with company match
- Paid time off (PTO)
- Employee propane discount
- Stability support and room to grow
At Ergon Inc. we live by our core values:
- Empowered Service: Together were committed to delivering unparalleled service. We do whats right provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. Thats empowered service.
- Selfless Leadership: We lead with compassion and put those around us before ourselves. We dont say were the experts; we demonstrate it through technical expertise category innovation and care for what we do. We call this selfless leadership.
- Purposeful Growth: We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business but not just growing for the sake of growing but growing in a careful and strategic way.
- Respectful Relationships: And together we foster a culture of respect acceptance and diversity of ideas and of people. Our differences make us stronger. And were united by our shared values always forging respectful relationships.
Come join the team!
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
We are an EEO/AAP employer.
Job Role: Office Manager
Location: Starkville Gas 1424 Louisville Street Starkville MS 39759
Employment offer contingent upon pre-employment drug test background check and MVR.
Required Experience:
IC
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