Epic Orders & ClinDoc Application Support Analyst
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Job Title: Epic Inpatient Procedure Orders Application Analyst Go-Live Support (Remote 3-Month Contract)
Start Date: ASAP
Location: Remote (U.S.-based preferred)
Engagement Type: 3-Month Contract Full-Time Hours
Schedule: Core business hours Go-Live On-Call Rotation
Position Overview
We are seeking an experienced Epic Inpatient Procedure Orders Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused heavily on break/fix ticket support stabilization of inpatient procedure ordering workflows and ensuring providers can safely and efficiently place diagnostic and therapeutic orders from day one.
The consultant will work in a fast-paced high-volume ticketing environment and must be comfortable participating in an on-call rotation during the go-live window to support 24/7 inpatient operations.
Key Responsibilities
Provide day-to-day break/fix application support for Epic Inpatient Procedure Orders during and after go-live.
Triage analyze and resolve incidents and service requests related to:
Diagnostic and therapeutic procedure orders
Order sets and preference lists
Pre-procedure workflows and prerequisites
Order transmittal to downstream systems (e.g. Radiant OpTime Cupid Ancillary systems)
Order status scheduling and result integration
Work within the organizations ITSM/ticketing system to manage prioritize track and document tickets in a timely manner.
Collaborate closely with physicians nurses advanced practice providers procedural staff and ancillary departments to understand issues reproduce problems and validate fixes.
Perform root cause analysis and implement durable solutions to reduce repeat issues and improve order reliability.
Maintain and optimize Inpatient Procedure Orders build including:
Order records and order composer configuration
Order sets and preference lists
Procedure categories routing rules and department mappings
Linked diagnoses questions and decision support logic
Coordinate with other Epic application teams (e.g. Clin Doc Inpatient Orders Pharmacy Radiant OpTime/Anesthesia Cupid HIM) to ensure end-to-end workflow integrity.
Participate in on-call rotations (evenings nights and/or weekends as needed) during the go-live period and early stabilization.
Adhere to established change management and governance processes for all build and configuration changes.
Create and maintain knowledge base articles known-issue logs and quick-reference documentation for common issues and standard resolutions.
Contract Details
Duration: Approximately 3 months (with potential extension based on project needs)
Start Date: ASAP must be able to ramp quickly
Location: 100% remote with potential extended hours to align with hospital operations during go-live
Hours: Full-time (40 hours/week) with additional hours possible during peak go-live periods and on-call coverage
Requirements
Epic ClinDoc certification/accreditation.
Required Skills:
Required Qualifications Epic Orders (Inpatient Procedure Orders) certification/accreditation or demonstrable equivalent experience with recent hands-on support. 2 years of experience as an Epic Inpatient Application Analyst with a strong focus on orders. At least one recent Epic go-live or major upgrade supporting inpatient orders workflows. Strong understanding of inpatient clinical workflows including: Interdisciplinary documentation and communication Proven experience delivering break/fix support in a hospital or large health system setting. Experience working with ticketing/ITSM tools (e.g. ServiceNow Remedy Cherwell). Excellent analytical and problem-solving skills with attention to detail and patient-safety impact. Strong written and verbal communication skills with the ability to support users effectively in a remote environment (Teams/Zoom/Chat). Ability and willingness to work a flexible schedule and participate in an on-call rotation during go-live and stabilization. Preferred Qualifications Experience supporting large multi-hospital health systems on Epic Inpatient. Familiarity with integrated documentation workflows including HIM/coding quality measures regulatory documentation and nursing-sensitive indicators. Experience participating in testing cycles (unit integrated user acceptance and regression testing) for clinical documentation changes. Prior work creating training materials tip sheets and quick reference guides for clinical staff.
Required Education:
Bachelors Degree
Company Industry
IT Services and IT Consulting
Key Skills
- Administration And Accounting
- Hardware & Networking
- Assessment
- Cost Estimation
- ABAP
- Loans
