Sales Development Representative

Melbourne - Australia

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

About Zendesk

Zendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80% of service interactions and were just getting started.

If you want to build a career in software sales on the bleeding edge of AI and technology this is where you do it.

The Role

This is an inbound sales role and includes engaging with prospect organizations of all sizes complexities and needs. You will work with key internal stakeholders and groups - including sales & outbound sales reps industry sales directors and marketing. You will be responsible for responding to inbound leads and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in the ASEAN market.

Key Responsibilities

Engage with prospects and clients to understand business and organisation challenges and pain points
Generate high-value sales pipeline by qualifying leads in SMB Commercial & Enterprise accounts
Manage a large volume of inbound leads responding to requests and
Develop and manage a pipeline of prospects & provide top class customer experience

Your Experience

2 years of experience in a Sales related environment
A competitive mindset with a hunger and self-starter commitment to overachieve and succeed
Excellent communication interpersonal and organisational skills; you should be a great writer speaker and listener
Bachelors degree is preferable

Culture

We are building a high-performance culture and want teammates who can join our organisation and not just fit in but add to us. Were open supportive and think a diverse team (across all spectrums) makes us stronger collectively. While this is an individual role we want people who enjoy contributing to the success of the team and Zendesk as a business.

#LI-MN4

Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.

Required Experience:

Job DescriptionAbout ZendeskZendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80% of...