IMG Lifetime Warranty Engineer

About Us

Lead. Grow. Transform.

Ford Australia is constantly evolving and innovating committed to delivering smarter more connected vehicles for all Australians now and for generations to come.

Looking ahead Ford is excited about the future. With an expanding vehicle lineup growing digital services and a strong dealer network they are well-positioned to support Australian businesses in new ways.

As Australias largest automotive OEM employer we proudly have around 1500 talented engineers designers and specialists working across five Victorian sites. Crucially Australia is a key global development hub for Ford and their local design and engineering team lead the creation of vehicles including the Ranger Ranger Raptor and Everest models sold in around 180 markets worldwide.

Complementing this technical network Ford Australias National Sales Company (NSC) located in Richmond is the central hub for commercial and customer engagement activities across the country.

Why Ford

For a century weve been a driving force across Australia building a legacy that truly speaks for itself. Leading the way the Ranger continues its rein as Australias No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australias No. 1 Sports Car.

These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup giving us so much to be excited about! But we believe we do more than just build award-winning vehicleswe build careers.

• Discounted lease car options.
• Multiple Employee Resource Groups Ford Pride Women of Ford and Ford Empowering Diverse Abilities.
• Flexible Work Arrangements.
• Growth and development opportunities via internal and external training.
• Paid parental leave from day 1.
• Comprehensive Employee Assist Program.
• Wellness Programs including Free Flu Vaccinations and Health Checks.
• Paid volunteer days.

About the Role

As a Lifetime Warranty Engineer you will play a critical role within our quality team leading the coordination of lifetime warranty spend improvement initiatives across our International Markets Group.

Reporting directly to the Lifetime Warranty Manager this position is based at our WARPEC site adjacent to our IMG Product Development Centre in Broadmeadows Melbourne. This role operates under a hybrid work arrangement requiring four days on-site.

• Lead and coordinate key warranty spend reduction initiatives to significantly lower Cost Per Repair (CPR) within IMG.
• Proactively monitor warranty trends leveraging Ford Spend Reduction Tools (e.g. child part repairs enhanced diagnostics WSM modifications) to identify and address quality issues and cost-saving opportunities.
• Develop robust business cases for proposed projects ensuring clear justification and expected outcomes.
• Oversee project tracking and reporting within global systems to ensure transparency and progress.
• Validate and report on actual warranty spend reduction savings demonstrating tangible impact.
• Project manage critical implementation efforts driving key initiatives from conception to completion.
• Serve as a Subject Matter Expert (SME) for CPR action reporting utilizing global reporting platforms.
• Manage and report project status in required forums ensuring transparent communication.
• Oversee and deliver the warranty spend roadmap and associated Key Performance Indicators (KPIs).
• Act as the IMG Warranty representative in relevant project meetings.
• Undertake special assignments and projects as required to support quality and warranty objectives.

• Tertiary qualification required (Engineering preferred).
• Minimum of 5 years experience leading teams in a technical environment required.
• Automotive experience preferred.
• Proven experience in Manufacturing Quality or Material Handling within a high-quality manufacturing-design environment.
• Proven Technical Analytical and Project Management skills required.
• Ability to manage and deliver specific projects independently.
• Excellent Leadership Results-driven attitude and Effective communication skills both verbal and written.
• Ability to influence and build relationships.
• Familiarity with Quality-AI GSAR OWS-SERVIS2 Microcat Panda PTS systems.
• Proficiency in Microsoft Office Suite and Datacubes.
• Expertise in 8D methodology Statistics (e.g. SPC) and Ford QOS highly desirable.
• Ability to travel as required.

If you want to be a part of this challenging and rewarding transformation Apply Now.

Equal Opportunity

Ford Australia is inclusive employer and all qualified applicants will receive consideration for employment.

If you require any support or adjustments to the recruitment process please contact our Talent and Inclusion Lead Sarah at.

Applicants must be legally authorised to work in Australia. Verification of employment eligibility will be required at the time of hire.

---Applications will close on Sunday 18 January 2026 however please do not delay your application as interviews will commence before this date---

Please note due to the high numbers of applications we will only be able to contact shortlisted candidates.

*Ford Motor Company of Australia Pty Limited ACN(Ford) is collecting your personal information in order to consider you for a role at Ford.Ford may also collect personal information about you from third parties such as refereess and recruitment agencies for this purpose.Ford may disclose your personal information to its related companies and third party service providers for purposes such as screening and background checks aptitude testing and health and safety and human resources management activities.Fords privacy policy (available at) states how you can seek to access or correct any personal information Ford holds about you how to complain about a privacy breach by Ford and how Ford will deal with a privacy complaint. You can contact Ford at 13 FORD (13 36 73) or via the contact details set out in Fords privacy policy