IT Support Engineer- Full time- Melbourne

Melbourne - Australia

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

General Requirements: Available for a Full-Time position and eligible to work in Australia

Minimum 2 years of experience in a similar role in an Enterprise environment

Familiar with and capable of supporting both Windows and Mac OS

A passion for IT and providing excellent customer service

Good written and oral communications skills with clients and management

Excellent troubleshooting skills and a willingness to resolve issues

Ability to work to deadlines and complete tasks on time

Team player but also able to work well autonomously

Ability to lift / move computer equipment weighing up to 20kg

Technical Skills (Required):

Knowledge experience and competency with:

Diagnosing troubleshooting and resolving hardware software & operating system issues (including Windows 10 & 11 Mac OS MS Office 365 and associated applications)

Installation of computer hardware and peripherals

Active Directory Users and Computers

Software and OS deployment using SCCM or other deployment technologies

Mobile Devices

iPhone and tablet support

Mobile Device Management (MDM) 1st Level Support

Networking

Network Troubleshooting

AP installation

Ethernet troubleshooting (work in tandem with Global Support team)

Cisco Switches rack and stack (work in tandem with Global Support team)

Basic Cisco Configuration (work in tandem with Global)

Required Skills:

Networking Trouble shootingDesktop support Hardware replacement Networking Smart hand support etc

General Requirements: Available for a Full-Time position and eligible to work in Australia Minimum 2 years of experience in a similar role in an Enterprise environment Familiar with and capable of supporting both Windows and Mac OS A passion for IT and providing excellent cu...