F&B Supervisor

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
• Planning of the daily outlet operations in the absence of Manager.
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Take food and beverage orders according to guests requirements and preferences.
• Deliver food & beverage services in accordance to departmental standards and procedures.
• Ensure that all food & beverage are served according to service standard.
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Handle guests complaints and comments tactfully and efficiently. Report any complaints incidents or other irregularities to management.
• Supervise and assist in assigned work stations activities and oversee the operation of outlet in the absence of management.
• Assist other Food & Beverage outlets with their operations during peak times or when required.
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.
• Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features.
• Be well versed in hotel fire & life safety/emergency procedures.
• Attend all briefings meetings and trainings as assigned by management.
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.
• Following of proper purchasing and requisitioning procedures.

Qualifications :

• Minimum 2 years of relevant experience in a similar capacity
• Working knowledge of MS Excel Word & PowerPoint
• Secondary / High school education
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good communication and customer contact skills

Additional Information :

Whats in it for you

• Centralised location walking distance from City Hall MRT
• 5 days work week
• Duty meals and uniform provided
• Comprehensive medical benefits
• Birthday Leave
• Family Care Leave
• AWS
• F&B and worldwide hotel discounts

Remote Work :

No

Employment Type :

Full-time