Lounge Manager- Bound Bar (The Cromwell LV)
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
The Lounge Manager assists with the overall activities of the Lounge/Bar operation including prep and service.
ESSENTIAL JOB FUNCTIONS:
- Manages the day-to-day operation of the Lounge in accordance with established policies and procedures.
- Establishes and administers training programs within the Lounge including new employee orientation ensuring the highest standards of service and hospitality.
- Directs the development and administration of controls for all phases of the Lounge in an economical and profitable manner while maintaining established standards.
- Maintains an efficient program of scheduling to ensure a high standard of food & beverage preparation and service with the use of minimum man-hours.
- Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
- Monitors appearance of all foods & beverage and communicates deviations from standard to Director of Food & Beverage.
- Ensures exceptional experiences for guests.
- Acts immediately on all customer complaints to ensure that corrections are made when possible.
- Compiles annual budget variance reports weekly management reports comp reports linen/glass/silver/menu inventory and any other reports deemed necessary by the Director of Food & Beverage.
- Monitors work of Cashiers to ensure that established policies and procedures are being followed.
- Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.
- Counsels guides and instructs assigned personnel in the proper performance of their duties.
- Prepares and coordinates the periodical performance reviews of assigned personnel.
- Recommends changes including hiring promotion demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.
- Interview potential employees who have been recommended by Personnel.
QUALIFICATIONS:
- Work requires effective communication in English both verbal and written form in a professional manner.
- Previous work in a high caliber lounge driven property.
- Work in a high-volume establishment with the highest standards of food and beverage knowledge.
- Work requires ability to compile compute and analyze pertinent data needed for reports.
- Work requires flexibility to work various shifts.
- Work requires knowledge of computer programs including Word Excel Windows Stratton Warren UKG.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
Fast paced environment multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume and sensitive situations relating to staff and guest problems in a timely manner
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Preparation Experience
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Barista Experience
- Bartending
- POS
- 10 Key Calculator
About Company
The Cromwell is the Strip’s first and only, stand-alone boutique hotel and casino. The Cromwell features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai’s, The Cromwell redefined e the ... View more
