Business Consultant

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Hi Im Christy Anne your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Job Profile Business Consultant II

Key Duties and Responsibilities

Primary:

5 years of experience. Lead and facilitate workshops to gather validate and refine business and functional requirements
Foster strong relationship with client stakeholders by understanding their pain points and business needs
Drive clarity in complex problem spaces and navigate ambiguity to guide stakeholders towards actionable problem statements
Actively manage customer engagement and expectations throughout the project lifecycle to ensure alignment on scope priorities and deliverables
Translates business requirements to technical requirements while balancing them between whats technically feasible and financially and functionally reasonable
Serve as a trusted advisor to client stakeholders by providing sound consulting guidance related to best practices and industry standards adoption
Develop in-depth knowledge of CSG system capabilities and features to ensure solution design align with platform strengths and constraints
Gain hands-on experience in solution configuration to effectively implement demonstrate and validate proposed business solutions

Secondary:

Dive deep into the telecommunications industry to build expertise across markets products sales delivery and operations
Contribute to the quote-to-billing solution design including product catalog definition the pricing and costing structure
Design high-level business processes aligned with end-to-end fulfilment journey of telco products
Liaise with technical teams to ensure technical design and solution configurations are aligned with business requirements
Support system integrations across the quote-to-billing journey
Coach and mentor junior analysts to ensure consistency and quality of deliverables across the team
Contribute to continuous improvement initiatives within the BA methodology and toolkit

Skills and Experience

Ability to use exceptional communication skills to manage client expectations through workshop and feedback sessions
Ability to summarise solution proposal including inputs considerations and recommendations concisely and accurately to obtain feedback and approvals
Ability to constructively and confidently challenge client requests that fall outside of scope or viability considering technical feasibility delivery timelines and cost implications
Strong telco industry and product knowledge
Ability to learn complex enterprise systems and translate system capabilities into business solutions

Desirable

Experience in product catalogue CPQ or order management
Hands-on experience with configuration driven systems (Salesforce ServiceNow Siebel etc)
Exposure to TM Forum standards and TM Forum Open APIs
Experience working in enterprise and/or wholesale telco segments
Familiar with UI/UX design

CSGer Perks & Benefits

Work from Home in-office or hybrid
Employee Belonging Groups
Healthcare: Dental Medical and Vision
Paid Vacation Volunteer and Holiday Time Off
And so much more!
View More Benefits ( you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at . CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here
Our Guiding Principles
Impact
Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity
Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Location(s):
Location(s):
India Remote
Accommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.

Required Experience:

Contract

Hi Im Christy Anne your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for a Job Profile Business Consultant IIKey Duties and ResponsibilitiesPrimary:5 years of experience. Lead and facilitate workshops to gather validate and r...