Store Manager (Head Coach) Birmingham Resorts World

The future of Nike has never looked better.

Our purpose is to unite the world through sport to create a healthy planet active communities and an equal playing field for all. Within our Nike Retail organization youll be part of a diverse & inclusive team with opportunities for personal growth and professional development all in a work environment where you can be your authentic self.

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called Head Coach an Assistant Store Manager is called Assistant Head Coach a department manager is called Coach a team leader is called Lead and a Sales Associates is called Athlete.

As a Nike Head Coach your mission is to bring Nike to life for our consumers. The Head Coach is accountable for developing both leaders and athletes within a high volume store to successfully implement Nikes programs and premium consumer experience(s) in service of driving positive business results.

You will work on:

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers

• Building leading and developing a diverse team and ensuring an excellent work atmosphere

• Managing store budgets and operations to reach sales targets optimize services and improve customer satisfaction

• Supporting and implementing NIKEs strategy in your store (e.g. sustainability membership digital services)

• Providing insights for an optimized positioning of the store in the local region

• Ensuring that the store complies with all NIKE standards and guidelines

• Cooperating with your business partners across stores and HQ

What you bring:

• A passion for NIKE and/or love of sport

• Demonstrated store management experience

• Experience and ability to lead the delivery of a high level of customer service in a brand retailer

• Ability to build lead with courage and manage high performing teams

• Effective communication skills

• Fluency in English

• Ability to use retail business systems & Microsoft Office

• Flexibility to work in shifts and on weekends

What you get:

• Attractive salary that evolves with the market and experience

• Opportunity to receive monthly bonus payments

• Attractive Benefits Package

• Exciting development and career opportunities

• Regular training on leadership sales and products

• A dynamic and motivating environment which values Diversity Equity & Inclusion (DE&I)

• Attractive online and in-store employee discounts

• Apparel to represent NIKE and foster our team spirit

• Opportunities to participate in unique NIKE moments

Apply now online

We are waiting for you!

Please note that relocation support is not provided for this role