Customer Technical Operations Manager
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Technical Operations Manager
Manufacturing / Production Environment
Full-Time Onsite Confidential Search
We are conducting a confidential search for a Customer Technical Operations Manager to lead and support a customer-embedded technical manufacturing operation within a production environment. This role is ideal for a hands-on technical professional who thrives in process-driven safety-critical settings and enjoys working directly with customers to ensure operational success.
Why This Role Is Unique
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Direct ownership of a customer-facing technical production center
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Hands-on leadership in manufacturing quality safety and process execution
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Opportunity to make a visible impact on customer uptime and performance
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Stable full-time role with strong benefits in a manufacturing environment
Key Responsibilities
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Lead day-to-day operations of a customer technical center supporting production schedules
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Ensure safe operations using Lean manufacturing and 5S practices
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Maintain appropriate inventory levels aligned to customer production needs
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Develop maintain and enforce Standard Operating Procedures for production blending and quality control
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Perform and oversee color matching and formulation control
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Manage press returns obsolete materials and associated documentation
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Coordinate work schedules to ensure uninterrupted support while managing labor efficiency
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Provide hands-on technical troubleshooting for production or press-related issues
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Document technical issues root causes and corrective actions
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Maintain accurate manufacturing and quality records
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Support and coach technical team members as needed
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Approve timecards and maintain performance documentation for assigned staff
What Were Looking For
Required
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High school diploma or equivalent
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2 years of experience in a manufacturing production or technical operations environment
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Strong understanding of quality control safety standards and process discipline
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Comfort working in hands-on customer-embedded roles
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Ability to document processes and maintain accurate records
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Strong communication and problem-solving skills
Preferred
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Experience in printing coatings inks chemicals or similar technical manufacturing environments
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Exposure to Lean manufacturing or 5S
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Inventory management or materials handling experience
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Ability to work independently while collaborating with customer and internal teams
Compensation & Benefits
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Base salary range: $ $85000-$95000
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Full benefits package including:
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Health dental and vision insurance
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401(k)
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Paid time off
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Relocation assistance may be available for an ideal candidate
Additional Information
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This is a confidential hiring process
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No visa sponsorship available
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Compensation history will not be requested or considered
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Qualified candidates will be contacted directly for next steps
If you are a technically skilled manufacturing professional who enjoys owning processes supporting customers and ensuring safe high-quality operations we encourage you to apply.
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
