Technical Support Specialist

Romeo, IL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

Job Title: Technical Support Specialist

Organization: FGS Advisors LLC

Job Responsibilities:

Provide technical support to clients and internal staff on accounting software and systems
Troubleshoot and resolve technical issues related to accounting software and tools
Assist in the setup configuration and maintenance of accounting software
Collaborate with IT team to ensure smooth operation of accounting systems
Create and maintain technical documentation for accounting software
Train users on new accounting software features and functionalities

Essential Qualifications:

Bachelors degree in Accounting Finance Computer Science or related field
Solid understanding of accounting principles and practices
Excellent communication skills and ability to work effectively in a team
Strong problem-solving and analytical abilities
Experience with accounting software such as QuickBooks Xero or SAP

Desired Experience:

Experience in providing support for accounting software preferred
Familiarity with cloud-based accounting solutions
Certifications in accounting software or IT support is a plus

Salary & Benefits:

Salary Range: $110000 - $125000 annually
Currency: USD
Benefits: Health insurance retirement plans professional development opportunities

Job Description:Job Title: Technical Support SpecialistOrganization: FGS Advisors LLCJob Responsibilities:Provide technical support to clients and internal staff on accounting software and systemsTroubleshoot and resolve technical issues related to accounting software and toolsAssist in the setup co...